We understand that every municipality has different water-related issues and challenges. Anticipating and addressing those challenges is what we do, across the country, every day.

Our expertise and knowledge of the industry allow us to consolidate the efforts that go into building a new or updating an existing facility. We can help by managing the design and building process, and then by operating and maintaining the project once it is complete.

We also develop infrastructure plans, make upgrades to existing infrastructure, and operate and maintain water and wastewater systems and treatment plants that treat water from rivers, lakes, and reservoirs.

As a local business, we also pay taxes and contribute to the economy through the jobs we provide and the investment we make in ongoing infrastructure upgrades. You'll find our company and employees actively involved in local civic and charitable activities. We're good neighbors in the communities we serve.

Our teams work in partnership with the communities we serve, and we offer a variety of services to help municipalities support and improve their water infrastructure:

  • High-Quality Water Service and Delivery
    Treating and delivering water is what we do. Our customers have come to expect high-quality, reliable water service.
  • Asset Acquisition
    We have the capability to become a community's local water utility company by purchasing a local municipal water and/or wastewater system. When we purchase systems, we also take on the responsibility of treatment facility and pipeline maintenance and upgrades, ongoing water quality testing, customer service, meter reading, and billing and collection services. There are currently two acquisitions by Indiana American Water that have been filed with or approved by the Indiana Utility Regulatory Commission that have not yet been closed:

Lake Station Municipal Water Works acquisition

Indiana American Water received approval for the acquisition of the Lake Station water system (Cause # 45041) on  August 15, 2018.  That acquisition was appealed by the Indiana Office of Utility Consumer Counselor and two other communities in August 2018. Indiana American Water announced its intent to move forward with its acquisition of the Lake Station water system after a favorable ruling on June 26, 2019 from the Indiana Court of Appeals. and is expected to close on the sale on or around October 22, 2019. Additional information and documents regarding this issue are available at the IURC's online portal for this docketed case.

Riley Wastewater acquisition

Indiana American Water is in the process of purchasing the Riley wastewater system (Cause # 45290) from the Town of Riley following the approval of an asset purchase agreement on February 4, 2019 by the Town of Riley and Indiana American Water. Indiana American Water filed for approval of the sale by the Indiana Utility Regulatory Commission on September 9, 2019. The approval process is expected to take at least seven months, with an expected sale closing date in spring 2020. Additional information and documents regarding this issue are available at the IURC's online portal for this docketed case.

In addition to clicking on the links above to learn more about these pending acquisitions, you can search for all docketed cases online at the IURC’s website

  • Bulk Water Sales
    For some communities, maintaining a reliable water supply is an especially difficult challenge, particularly in the summer months. Because of our extensive system and expert capabilities, we are often able to provide and deliver water to communities that need to supplement their existing water supply.
  • Safe Treatment and Release of Wastewater
    The safe treatment and release of wastewater isn't something most of our customers ever think about; to us, it's critical, and we think about it every day. We can assume responsibility for all aspects of water and wastewater plant operations and facility and equipment maintenance. This includes all dewatering services and offsite sludge transportation, building security, maintenance and landscaping. We also provide odor abatement systems at the facilities we serve.

In addition to our more standard services like operations, maintenance, planning and engineering, we are also able to create public-private partnerships, help with infrastructure upgrades and create concession relationships. All of our programs are customized to fit the unique needs of the municipality's water and wastewater needs.

For more information on any of the above services, or to find out how we may be able to help your community, please call Justin Schneider, Community Affairs Director, at 1-317-885-2410.

Want to learn more about pending acquisitions for Indiana American Water?  See our latest business development bill insert.