Latest Alerts

Emergency
Merrillville, IN W 75th Avenue Boil Water Advisory
11/21/2017 2:42:30 AM
Merrillville, IN W 75th Avenue Boil Water Advisory This is an important message from Indiana American Water. Due to emergency main repair work the areas from Odd/Even 75th Ave , will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community's distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
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Emergency
Portage Indiana Boil Advisory 11/20/2017
11/20/2017 9:51:17 PM
Portage Indiana Boil Advisory 11/20/2017 This is an important message from Indiana American Water. Due to a water main replacement project , The 6700 thru 6900 blocks of Old Porter Rd and Old Porter Ct in Portage, Indiana will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community's distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
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Emergency
Clarksville:Kenwood:Boil Water Advisory:November 20, 2017
11/20/2017 7:52:07 PM
Clarksville:Kenwood:Boil Water Advisory:November 20, 2017 This is an important message from Indiana American Water. Due to a work in the area and resulting repairs, customers in: Miller Avenue, Francis Avenue, West Francis Avenue, Miller Avenue, West Kenwood Avenue, Cornell Avenue, Agnew Avenue and potential surrounding areas in Clarksville, IN will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community's distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 HOURS. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
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Emergency
Boil Advisory - Clarksville - 11/20/17
11/20/2017 7:40:22 PM
Boil Advisory - Clarksville - 11/20/17 This is an important message from Indiana American Water. Due to a work in the area and resulting repairs, customers in: Deepwood Drive, Creekside Drive, Gutford Road, Emerson Avenue, Lowell Avenue and potential surrounding areas in Clarksville, IN will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community's distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
For detailed information click here

Emergency
Southhaven:Lifted Boil Water Advisory:November 20, 2017
11/20/2017 5:59:31 PM
Southhaven:Lifted Boil Water Advisory:November 20, 2017 This is an important message from Indiana American Water. The Boil Water Advisory has been lifted for The East Side of Heritage and the West side of Governor from Midway to Pinewood.. Tests confirm that water quality meets federal and state drinking water standards. Customers in the affected area do not need to continue to boil their water. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
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Emergency
Boil Advisory Lifted - South Haven - 11/20/17
11/20/2017 4:19:42 PM
Boil Advisory Lifted - South Haven - 11/20/17 This is an important message from Indiana American Water. The Boil Water Advisory has been lifted for The South Side of Sycamore (even Numbers), the North Side of Briarwood Drive (odd Numbers) between Timberline Parkway & McCool.. Tests confirm that water quality meets federal and state drinking water standards. Customers in the affected area do not need to continue to boil their water. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
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Emergency
Emergency Repairs - Portage - 11/20/17
11/20/2017 3:43:45 PM
Emergency Repairs - Portage - 11/20/17 This is an important message from Indiana American Water. Due to an emergency repair on a water main, from the 6000 block of Meadowlark Drive, 2000 block of Bluebird Court and Bluebird Street. This also includes addresses located at 2105 Whipporwill Street, 6093, and 6113 Mockingbird Avenue will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community's distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
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General
Planned Outage - Hobart - 11/21/17
11/20/2017 3:22:34 PM
Planned Outage - Hobart - 11/21/17 Indiana American Water crews will be making improvements to our system on Tuesday 11/21/17, in the 200 thru 300 blocks of N Ohio St and N Liberty St and the 1200 thru 1300 blocks of South St in Hobart IN. Water service will be turned off at approximately: 8:00 AM and could be interrupted for up to 7 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, please open several cold water faucets until it runs clear before using. This should typically take only a few minutes. Thank you for your patience while we make this improvement to better serve you.
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Emergency
Cancelled Planned Outage - South Haven - 11/20/17
11/20/2017 3:02:20 PM
Cancelled Planned Outage - South Haven - 11/20/17 This is an important message from Indiana American Water. You are receiving this message because you reside in an area where we had previously notified you of a service interruption related to planned work on water mains in your area. The 700 block of McCool Rd in South Haven. Because of other emergencies, we have cancelled the work for today and will reschedule the work for a later date. We will let you know once that work has been rescheduled. We appreciate your understanding as we work to serve you.
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General
Norhwest:Chesterton:Planned Outage: Novemer 20, 2017
11/20/2017 2:51:52 PM
Norhwest:Chesterton:Planned Outage: Novemer 20, 2017 Indiana American Water crews will be making improvements to our system on Tuesday 11/21/17, in The 500 thru 700 blocks of S 20th St, S 21st St and S 22nd St, the 2000 thru 2200 blocks of W Union Ave and the 1700 thru 2200 blocks of W Porter Ave in Chesterton IN. Water service will be turned off at approximately: 8:00 AM and could be interrupted for up to 7 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, please open several cold water faucets until it runs clear before using. This should typically take only a few minutes. Thank you for your patience while we make this improvement to better serve you.
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General
Planned Shut Down/Boil Advisory Terre Haute 11/20/17
11/19/2017 10:30:21 PM
Planned Shut Down/Boil Advisory Terre Haute 11/20/17 This is an important message from Indiana American Water. Due to valve replacements, customers in Terre Haute, Indiana who live On 19th from Warren to Ohio, On the North Side of Ohio from 19th to 22nd, and on 20th from Ohio to Wabash will experience a temporary interruption to their water service on Monday beginning at 8:30 am until about 3:30 pm. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
For detailed information click here

Emergency
South Have: Main Repair
11/19/2017 9:41:20 PM
South Have: Main Repair This is an important message from Indiana American Water.The water for the East Side of Heritage and the West side of Governor from Midway to Pinewood will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community's distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience while we make this improvement to better serve you. Customers may call the customer service center at 1-800-492-8373 for more information.
For detailed information click here

Emergency
Emergency Repairs & Boil Advisory - South Haven 11/19
11/19/2017 3:13:35 PM
Emergency Repairs & Boil Advisory - South Haven 11/19 This is an important message from Indiana American Water. The South Side of Sycamore (even Numbers), the North Side of Briarwood Drive (odd Numbers) between Timberline Parkway & McCool will experience a temporary disruption in their water Service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. The Boil Water Advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a communities distribution system, a boil advisory must be issued as a precaution to protect customers. The boil advisory is expected to be in effect for 24 hours. You will be notified in the same manner once the advisory is lifted. Thank you for your patience while we make this improvement to better serve you. Customers may call the customer service center at 1-800-492-8373 for more information.
For detailed information click here

Emergency
11/20/17 Northwest, IN South Haven Planned Work
11/19/2017 2:00:20 PM
11/20/17 Northwest, IN South Haven Planned Work Indiana American Water crews will be making improvements to our system on Monday 11/20/17, in the 700 block of McCool Rd in South Haven IN. Water service will be turned off at approximately: 8:00 AM and could be interrupted for up to 7 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, please open several cold water faucets until it runs clear before using. This should typically take only a few minutes. Thank you for your patience while we make this improvement to better serve you.
For detailed information click here

Emergency
2017.11.17:NorthWest:Gary:EmergencyMainRepair:BWALift
11/18/2017 6:46:24 PM
2017.11.17:NorthWest:Gary:EmergencyMainRepair:BWALift This is an important message from Indiana American Water. The Boil Water Advisory has been lifted for the following addrsses, From West 10th Avenue through West 11th Avenue from Roosevelt Street through Grant Street. This also includes addresses: 932 Cleveland St, 1046 Grant Street, 1046-50 Grant Street, 1052 Grant Street and 1641 W 11th Avenue. Tests confirm that water meets federal and state drinking water standards. Customers in the affected area do not need to continue to boil their water. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
For detailed information click here

Extended Alerts