Latest Alerts

Emergency
This is an important message from Indiana American Water. The boil water advisory has been lifted for the following area within the City of Hobart: West 37th Avenue to West 14th Street, from North Clark Street to County Line Road. Test results confirm that the water quality meets federal and State drinking water standards, so all customers affected no longer have to boil their water. For more information, please call our Customer Service Center at 1-800-492-8373. Indiana American Water thanks its customers for their patience and cooperation.
9/19/2017 10:20:08 PM
This is an important message from Indiana American Water. The boil water advisory has been lifted for the following area within the City of Hobart: West 37th Avenue to West 14th Street, from North Clark Street to County Line Road. Test results confirm that the water quality meets federal and State drinking water standards, so all customers affected no longer have to boil their water. For more information, please call our Customer Service Center at 1-800-492-8373. Indiana American Water thanks its customers for their patience and cooperation.
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Emergency
Hobart: Emergency Repair/Boil Water Advisory: North Wind Pkwy: September 19. 2017
9/19/2017 7:15:55 PM
Hobart: Emergency Repair/Boil Water Advisory: North Wind Pkwy: September 19. 2017 This is an important message from Indiana American Water. Due to an emergency repair on a water main, The following address on: 1600, 1626, 1640, 1650, 1701, and 1721 North Wind Parkway in Hobart, will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community's distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
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Emergency
Planned Shutdown Southern-Jeffersonville:9/20.2017
9/19/2017 5:35:03 PM
Planned Shutdown Southern-Jeffersonville:9/20.2017 Indiana American Water crews will be making improvements to our system on 9/20/2017 in your area, which will require temporary disruption of your water service. Water service will be turned off at approximately: 9:00AM and could be interrupted for up to 6 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, please open several cold water faucets until it runs clear before using. This should typically take only a few minutes. Thank you for your patience while we make this improvement to better serve you!
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Emergency
Mecca: West Booster Station: Boil Water Advisory Lift: September 19, 2017
9/19/2017 5:22:55 PM
Mecca: West Booster Station: Boil Water Advisory Lift: September 19, 2017 This is an important message from Indiana American Water. All Indiana American Water customers living in Mecca, Indiana West of the West Booster no longer have to boil their water. Results of water quality testing have confirmed that water quality meets drinking water standards, so there for is no need to continue boiling your water. For more information contact Indiana American Water at 1.800.492.8373. Thank you for your patience and cooperation during this event.
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Emergency
Mecca: East Booster Station: Boil Water Advisory Lift: September 19, 2017
9/19/2017 5:12:03 PM
Mecca: East Booster Station: Boil Water Advisory Lift: September 19, 2017 This is an important message from Indiana American Water. All Indiana American Water customers living in Mecca, Indiana East of the East Booster no longer have to boil their water. Results of water quality testing have confirmed that water quality meets drinking water standards, so there for is no need to continue boiling your water. For more information contact Indiana American Water at 1.800.492.8373. Thank you for your patience and cooperation during this event.
For detailed information click here

Emergency
Mecca: East Booster station: Boil Water Advisory: September 18, 2017
9/18/2017 9:13:45 PM
Mecca: East Booster station: Boil Water Advisory: September 18, 2017 This is an important message from Indiana American Water. Due to mechanical failure, customers in: Mecca, Indiana who live East of the East Booster Station will be under a Boil Water Advisory for 24 hours. You are receiving this message because you reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil order is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may visit Indiana a m water dot com or call the customer service center at 1.800.492.8373 for more information.
For detailed information click here

Emergency
Mecca: West Booster Station: Boil Water Advisory: September 18, 2017
9/18/2017 9:13:12 PM
Mecca: West Booster Station: Boil Water Advisory: September 18, 2017 This is an important message from Indiana American Water. All Indiana American Water customers West of the West Booster station will be under a boil water advisory for the next 24 hours due to mechanical failure at the West Booster Station. You are receiving this message because you reside in the affected area and a boil water advisory will be in affect. Customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community's distribution system a boil advisory must be issues as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may visit Indiana a m water dot com or call the customer service center at 1.800.492.8373 for more information.
For detailed information click here

General
Indiana American Water crews will be making improvements to our system in your area on Wednesday September 20th, which will require temporary disruption of your water service. Water service will be turned off at approximately 10:00 AM and could be interrupted for up to 5 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, please open several cold water faucets until it runs clear before using. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil order is expected to be in effect for approximately 30 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding as we make this improvement to better serve you. Customers may visit Indiana a m water dot com or call the customer service center at 1.800.492.8373 for more information.
9/18/2017 7:28:14 PM
Indiana American Water crews will be making improvements to our system in your area on Wednesday September 20th, which will require temporary disruption of your water service. Water service will be turned off at approximately 10:00 AM and could be interrupted for up to 5 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, please open several cold water faucets until it runs clear before using. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil order is expected to be in effect for approximately 30 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding as we make this improvement to better serve you. Customers may visit Indiana a m water dot com or call the customer service center at 1.800.492.8373 for more information.
For detailed information click here

Emergency
9.8.2017 Hobart Main Break
9/18/2017 2:15:19 PM
9.8.2017 Hobart Main Break This is an important message from Indiana American Water. Due to an emergency repair on a water main, The following Streets: West 37th Avenue to West 14th Street from North Clark Street to County Line Road in Hobart, will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community's distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
For detailed information click here

General
Northwest -Merrillville
9/18/2017 1:37:54 PM
Northwest -Merrillville This is an important message from Indiana American Water. The boil water advisory has been lifted for the following location in Merrillville: 66th Place between Van Buren Street and Van Buren Place. Test results confirm that the water quality meets federal and State drinking water standards, so all customers affected no longer have to boil their water. For more information, please call our Customer Service Center at 1-800-492-8373. Indiana American Water thanks its customer for their patience and cooperation.
For detailed information click here

Extended Alerts