Latest Alerts

Emergency
Planned Outage & Boil Water Advisory / Gary, IN
5/21/2019 6:11:48 PM
Planned Outage & Boil Water Advisory / Gary, IN This is an important message regarding your water service from Indiana American Water. Crews will be making improvements to our system on Wednesday, May 22, 2019, which will require temporary disruption of your water service in your area. Water service will be turned off at approximately 8:30 AM and could be interrupted for up to 8 hours. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Customers should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water advisory is being issued in accordance with Indiana EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil water advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil water advisory is lifted. Information is also available online at www.Indianaamwater.com. Thank you for your patience and understanding.
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Emergency
TerreHaute_N11th_BWALIFT
5/21/2019 5:55:11 PM
TerreHaute_N11th_BWALIFT This is an important message from Indiana American Water. All Indiana American Water customers who live on North 11th from Buckeye to Maple in Terre Haute, Indiana no longer have to boil their water. Results of water quality testing have confirmed that water quality meets drinking water standards, so there for is no need to continue boiling your water. For more information contact Indiana American Water at 1.800.492.8373. Thank you for your patience and cooperation during this event.
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Emergency
Jeffersonville: Sunnyside: Planned Outage/Boil Water Advisory
5/20/2019 5:49:21 PM
Jeffersonville: Sunnyside: Planned Outage/Boil Water Advisory This is an important message regarding your water service from Indiana American Water. Crews will be making improvements to our system on Wednesday May 22nd, which will require temporary disruption of your water service in your area. Water service will be turned off at approximately 9 AM and could be interrupted for up to 6 hours. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Customers should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water advisory is being issued in accordance with Indiana EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil water advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil water advisory is lifted. Information is also available online at www.Indianaamwater.com. Thank you for your patience and understanding.
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Emergency
5/20/19 Planned Outage and Boil Advisory - Bridge Street - Mooresville
5/20/2019 3:58:09 PM
5/20/19 Planned Outage and Boil Advisory - Bridge Street - Mooresville This is an important message regarding your water service from Indiana American Water. Crews will be making improvements to our system on Wednesday May 22, which will require temporary disruption of your water service in your area. Water service will be turned off at approximately 9:00am and could be interrupted for up to 5 hours. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Customers should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water advisory is being issued in accordance with Indiana EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil water advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil water advisory is lifted. Information is also available online at www.Indianaamwater.com. Thank you for your patience and understanding.
For detailed information click here

Emergency
5/20/19 - Terre Haute - Planned Outage / Boil Advisory - North 11th Street
5/20/2019 12:02:11 PM
5/20/19 - Terre Haute - Planned Outage / Boil Advisory - North 11th Street This is an important message from Indiana American Water. Due to water main break and resulting repairs, customers in Terre Haute, Indiana who live on North 11th from Buckeye to Maple will experience a temporary interruption to their water service beginning at 11 am. The water could be off for up to 4 hours. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
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General
2019.05.17:MeromHydrantFlushing
5/19/2019 9:30:09 PM
2019.05.17:MeromHydrantFlushing Indiana American Water will begin routine flushing its water distribution system in your area Monday, May 20th thru Friday, May 24th from 7:00 am to 4:00 pm to ensure you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, please open several cold water faucets until your water runs clear before using. Due to the hydrant flushing, customers may experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for until Saturday, May 25th at 7:00 am. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
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Emergency
Terre Haute:Mecca:Lift of Boil Water Advisory
5/18/2019 11:53:07 PM
Terre Haute:Mecca:Lift of Boil Water Advisory This is an important message from Indiana American Water. All Indiana American Water customers who are served by the East Booster in Mecca, Indiana no longer have to boil their water. Results of water quality testing have confirmed that water quality meets drinking water standards, so there for is no need to continue boiling your water. For more information contact Indiana American Water at 1.800.492.8373. Thank you for your patience and cooperation during this event.
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Emergency
05/17/2019 Mecca, IN East Booster Outage and Boil Water Advisory
5/18/2019 2:34:10 AM
05/17/2019 Mecca, IN East Booster Outage and Boil Water Advisory This is an important message from Indiana American Water. Due to a power failure at the East Booster Station, customers in Mecca, Indiana who are served by the East Booster station will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
For detailed information click here

Emergency
Charlestown Tunnel Mill Lifted Boil Water Advisory
5/16/2019 10:29:47 PM
Charlestown Tunnel Mill Lifted Boil Water Advisory This is Indiana American Water calling to let you know that the boil water advisory issued in your service area has been lifted. Results of water quality testing have confirmed that water quality meets drinking water standards, so there for is no need to continue boiling your water. For more information contact Indiana American Water at 1.800.492.8373. Thank you for your patience and cooperation during this event.
For detailed information click here

Emergency
5.16.2019 - Southern Indiana (Charlestown) - Main Break at Tunnel Mill, Monroe, et al
5/16/2019 7:15:12 PM
5.16.2019 - Southern Indiana (Charlestown) - Main Break at Tunnel Mill, Monroe, et al This is an important message from Indiana American Water. Due to a water main break and resulting repairs, customers in: Charlestown, Indiana will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
For detailed information click here

Emergency
Terre Haute_Wabash:BWA Lift
5/15/2019 12:05:48 PM
Terre Haute_Wabash:BWA Lift This is an important message from Indiana American Water. All Indiana American Water customers living on the following streets: On Wabash, from 18th to Monterrey; on Kent from Wabash to Chestnut; and on Chestnut from 18th to 21st in Terre Haute, Indiana no longer have to boil their water. Results of water quality testing have confirmed that water quality meets drinking water standards, so there for is no need to continue boiling your water. For more information contact Indiana American Water at 1.800.492.8373. Thank you for your patience and cooperation during this event.
For detailed information click here

Emergency
Mecca East Booster Lifted Boil Water Advisory
5/14/2019 11:15:26 PM
Mecca East Booster Lifted Boil Water Advisory This is an important message from Indiana American Water. All Indiana American Water customers who live East of the East Booster in Mecca, Indiana no longer have to boil their water. Results of water quality testing have confirmed that water quality meets drinking water standards, so there for is no need to continue boiling your water. For more information contact Indiana American Water at 1.800.492.8373. Thank you for your patience and cooperation during this event.
For detailed information click here

Emergency
Gary: West 2nd Ave: Boil Water Advisory Lift
5/14/2019 6:46:19 PM
Gary: West 2nd Ave: Boil Water Advisory Lift This is an important message from Indiana American Water. All Indiana American Water customers living on the following streets 2224,2200, and 2140 West 2nd Avenue, the odd side of Taft Street between West 2nd Place and West 2nd Avenue, and the even side of Roosevelt Street between West 2nd Place and West 2nd Avenue in Gary no longer have to boil their water. Results of water quality testing have confirmed that water quality meets drinking water standards, so there for is no need to continue boiling your water. For more information contact Indiana American Water at 1.800.492.8373. Thank you for your patience and cooperation during this event.
For detailed information click here

Emergency
Mecca East Booster Station Power Outage
5/14/2019 2:28:13 AM
Mecca East Booster Station Power Outage This is an important message from Indiana American Water. Due to a power failure at the East Booster Station, customers in Mecca, Indiana who live East of the East Booster will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
For detailed information click here

Emergency
Emergency Main Repair & Boil Water Advisory/ Gary, IN
5/13/2019 2:13:01 PM
Emergency Main Repair & Boil Water Advisory/ Gary, IN This is an important message from Indiana American Water. Due to a work in the area and resulting repairs, customers on: 2224, 2200, and 2140 West 2nd Avenue, the odd side of Taft Street between West 2nd Place and West 2nd Avenue, and the even side of Roosevelt Street between West 2nd Place and West 2nd Avenue in Gary will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community's distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 HOURS. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.492.8373 for more information.
For detailed information click here

Extended Alerts