Latest Alerts

General
PlannedOutage:Mexico:S Coal
9/21/2018 10:00:20 PM
PlannedOutage:Mexico:S Coal This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on Monday, September 24, 2018. Your service may be interrupted during this time. We do not expect the interruption to last more than 8 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
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General
2018:09:20:18:Missouri:StLouis:PlannedOutage:HawthornEstates
9/21/2018 12:00:17 AM
2018:09:20:18:Missouri:StLouis:PlannedOutage:HawthornEstates This is a message from Missouri American Water. We are calling to alert you to a water service outage in your area due to scheduled maintenance work on Hawthorne Estates, Ballas Woods Ct, Harflo Ln, Ranch Ln and Ballas Rd on Friday, September 21st starting at 7:00 am. We do not expect the interruption to last more than six hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
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General
Joplin: Kansas Avenue: Planned Work: September 21, 2017
9/20/2018 11:30:08 PM
Joplin: Kansas Avenue: Planned Work: September 21, 2017 This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on September 21, 2018 at 9:00 AM. Your service may be interrupted during this time. We do not expect the interruption to last more than 4 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
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General
St Louis, Town and Country
9/17/2018 11:00:06 PM
St Louis, Town and Country This is a message from Missouri American Water. We want to let you know about a planned water main replacement project on Hawthorne Estate near N Ballas Rd. The work is expected to take several weeks beginning the week of September 17th and continuing into October. Our construction crews will be onsite from 7 a.m. to 5 p.m., Monday through Friday. If your water service needs to be interrupted, our crews will contact you either in-person or via door hanger the day prior. For more information, please call our project manager, John Dixon at 314-996-2330. We look forward to improving the water infrastructure in your area.
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General
JeffersonCity:PlannedOutage
9/17/2018 1:00:07 PM
JeffersonCity:PlannedOutage This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on Thursday, September 20, 2018 at 5pm. Your service may be interrupted during this time. We do not expect the interruption to last more than 5 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
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Emergency
Pevely Farms: Schloss Road Sewer Repair: September 14, 2018
9/14/2018 5:58:18 PM
Pevely Farms: Schloss Road Sewer Repair: September 14, 2018 Hello, this is a call from Missouri American Water. We have a forced sewer main break on Schloss Road that needs immediate repair. To complete this repair we will be shutting down the sewer main today, 9/14/18, at approximately 3pm. We ask they you refrain from using any water until the repairs are completed, as this will cause a backup problem on your end. We will notify you as soon as the repairs are completed later today. Thank you for your cooperation and help.
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Emergency
2018:09:13:Missouri:StLouis:MainRepair:NewHampshireAve
9/14/2018 12:00:18 AM
2018:09:13:Missouri:StLouis:MainRepair:NewHampshireAve This is a message from Missouri American Water. We are calling to alert you to a water service outage in your area due to scheduled maintenance work on New Hampshire Ave impacting Langley Ave, Crestwood Industrial Dr, Colony Acres, Highland House Dr and Hampstead Dr on Friday, September 14th starting at 8:00 am. We do not expect the interruption to last more than four hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
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Emergency
2018:09:14:Missouri:JeffersonCity:Main Repair:NorthJohnsonSt
9/13/2018 1:00:10 PM
2018:09:14:Missouri:JeffersonCity:Main Repair:NorthJohnsonSt This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on Friday September 14th, 2018. Your service may be interrupted during this time. We do not expect the interruption to last more than 4 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
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General
STL Langley Avenue Planned Outage
9/13/2018 12:00:13 AM
STL Langley Avenue Planned Outage This is a message from Missouri American Water. We are calling to alert you to a water service outage in your area due to scheduled maintenance work on Langley Ave and Crestwood Industrial Dr near New Hampshire Ave on Thursday, September 13th starting at 8:00 am. We do not expect the interruption to last more than four hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
For detailed information click here

General
St. Louis: Pagedale: Nixon Ave/Lead Service Line Replacement
9/11/2018 11:00:40 PM
St. Louis: Pagedale: Nixon Ave/Lead Service Line Replacement This is a message from Missouri American Water. During our ongoing main replacement project on Nixon Ave, we have discovered some customers with lead service lines. If your house was found to have a lead service line, one of our supervisors has already spoken to you, or left a packet on your door if you were not home. Please check your door for this packet. For more information, please refer to the packet or call project manager Jerry Jamboretz at 314-996-2358. Thank you for your cooperation
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Extended Alerts