Latest Alerts

General
Joplin: Planned Outage: N Jackson / Glenview
5/22/2019 12:00:09 AM
Joplin: Planned Outage: N Jackson / Glenview This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on 5/22/2019 beginning at 9:00am. Your service may be interrupted during this time. We do not expect the interruption to last more than 6 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
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General
St. Joseph: Noyes: Planned Outage
5/21/2019 10:00:11 PM
St. Joseph: Noyes: Planned Outage This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on Wednesday May 22 at 8:30 am. Your service may be interrupted during this time. We do not expect the interruption to last more than 6 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
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Emergency
MO: Webster Groves: Boil Water Lift
5/19/2019 6:10:05 PM
MO: Webster Groves: Boil Water Lift This is a message from Missouri American Water. We’re calling this afternoon, Sunday May 19, 2019 to let you know the precautionary boil water advisory issued May 18, 2019 has been lifted. Our water quality tests confirm the water is safe for consumption. It is no longer necessary to boil your water. This information can also be found on our website at www.missouriamwater.com and our Facebook page. Thank you for your patience and cooperation.
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General
Main Replacement Project on Reavis Rd in Unincorporated St. Louis County
5/18/2019 11:00:20 PM
Main Replacement Project on Reavis Rd in Unincorporated St. Louis County This is a message from Missouri American Water. We want to let you know about a planned water main replacement project on Reavis Rd from Tesson Ferry Rd to Mackenzie Rd. The work is expected to begin the week of May 20th and continue into June. Our construction crews will be onsite from 7 a.m. to 5 p.m., Monday through Friday. If your water service needs to be interrupted, our crews will contact you either in-person or via door hanger the day prior. For more information, please call our project manager, Debbie Maurer at 314-996-2293. We look forward to improving the water infrastructure in your area.
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Emergency
St. Joseph:St. Joseph:Lift of Boil Water Advisory
5/18/2019 10:09:21 PM
St. Joseph:St. Joseph:Lift of Boil Water Advisory This is a message from Missouri American Water. We’re calling this evening, Saturday, 5/18/2019 to let you know the precautionary boil water advisory issued 5/16/2019 has been lifted. Our water quality tests confirm the water is safe for consumption. It is no longer necessary to boil your water. This information can also be found on our website at www.missouriamwater.com and our Facebook page. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Mo Webster Groves & Surrounding Areas Boil Water Advisory
5/18/2019 8:15:43 PM
Mo Webster Groves & Surrounding Areas Boil Water Advisory This is an important message about your water service from Missouri American Water. Water in your area has failed a routine water quality test. Therefore, we recommend bringing your water to a boil for three minutes prior to consumption. Tap water is okay for washing and bathing. We will take follow-up water quality samples in the area today. The precautionary boil water advisory will be in effect until water quality samples confirm that the water remains safe for consumption. We will call you again when the boil water advisory has been lifted. For more information, please visit our website at www.missouriamwater.com or our Facebook page.
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General
:Mexico:S.Coal:PlannedOutage
5/17/2019 10:00:15 PM
:Mexico:S.Coal:PlannedOutage This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on Monday, May 20, 2019 at 10 AM. Your service may be interrupted during this time. We do not expect the interruption to last more than 6 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
For detailed information click here

Emergency
St Joseph:EmergencyMainRepair:BWA
5/16/2019 11:26:44 PM
St Joseph:EmergencyMainRepair:BWA This is an important message from Missouri American Water.  Due to a water main break and resulting repairs, customers in:   St. Joseph, Buchannan County will experience a temporary interruption to their water service.  You are receiving this message because you reside in the affected area and a precautionary boil water advisory will be in effect.  Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking.   Water is OK for bathing, washing and other common uses. This  precautionary boil advisory is expected to be in effect for approximately 48 hours.  You will be notified in the same manner once the precautionary boil advisory is lifted. Thank you for your patience and understanding.  Customers may call the customer service center at 866-430-0820 for more information.
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General
Main Replacement Project on Putter Ln in University City, MO
5/16/2019 11:00:51 PM
Main Replacement Project on Putter Ln in University City, MO This is a message from Missouri American Water. We want to let you know about a planned water main replacement project on Putter Ln and Midiron Way. The work is expected to take several weeks beginning the week of May 17th and lasting until July 1st. Our construction crews will be onsite from 7 a.m. to 5 p.m., Monday through Friday. If your water service needs to be interrupted, our crews will contact you either in-person or via door hanger the day prior. For more information, please call our project manager, Debbie Maurer at 314-996-2293. We look forward to improving the water infrastructure in your area.
For detailed information click here

Emergency
5/16/2019 11:00:31 PM
2019.05.15: St. Louis: Green Park/Green Park Road: Planned Work / Outage This is a message from Missouri American Water. We are calling to alert you to a water service outage in your area due to scheduled maintenance work on, Friday, May 17th starting at 8:00 am. We do not expect the interruption to last more than six hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
For detailed information click here

General
Manchester, MO - Bridgebend Road - Planned Work
5/16/2019 11:00:23 PM
Manchester, MO - Bridgebend Road - Planned Work This is a message from Missouri American Water. We want to let you know about a planned water main replacement project in your area. The work is expected to take several weeks beginning the week of May 17th and continuing into June. Our construction crews will be onsite from 7 a.m. to 5 p.m., Monday through Friday. If your water service needs to be interrupted, our crews will contact you either in-person or via door hanger the day prior. For more information, please call our project manager, John Dixon at 314-996-2330. We look forward to improving the water infrastructure in your area.
For detailed information click here

General
Manchester, MO - Braebridge Road - Planned Work
5/16/2019 11:00:12 PM
Manchester, MO - Braebridge Road - Planned Work This is a message from Missouri American Water. We want to let you know about a planned water main replacement project in your area. The work is expected to take several weeks beginning the week of May 17th and continuing into June. Our construction crews will be onsite from 7 a.m. to 5 p.m., Monday through Friday. If your water service needs to be interrupted, our crews will contact you either in-person or via door hanger the day prior. For more information, please call our project manager, John Dixon at 314-996-2330. We look forward to improving the water infrastructure in your area.
For detailed information click here

Emergency
La Jolla Drive, Olivette, MO Main Replacement Project
5/15/2019 11:00:12 PM
La Jolla Drive, Olivette, MO Main Replacement Project This is a message from Missouri American Water. We want to let you know about a planned water main replacement project on La Jolla Dr between Kiowa Dr and Grandview Dr. The work is expected to take several weeks beginning the week of May 16th and lasting until June 30th. Our construction crews will be onsite from 7 a.m. to 5 p.m., Monday through Friday. If your water service needs to be interrupted, our crews will contact you either in-person or via door hanger the day prior. For more information, please call our project manager, Debbie Maurer at 314-996-2293. We look forward to improving the water infrastructure in your area.
For detailed information click here

General
:Riverside:PlannedOutage
5/14/2019 9:21:07 PM
:Riverside:PlannedOutage This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on May 15, 2019 at 9 AM. Your service may be interrupted during this time. We do not expect the interruption to last more than 7 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
For detailed information click here

Emergency
Dunkirk Drive, Rockhill, Mo Service Interruption
5/13/2019 11:18:40 PM
Dunkirk Drive, Rockhill, Mo Service Interruption This is a message from Missouri American Water. We are calling to alert you to a water service outage in your area due to scheduled maintenance work today, Monday, May 13th starting at 7:00 pm. We do not expect the interruption to last more than five hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
For detailed information click here

Extended Alerts