Latest Alerts

General
Mexico:EPromenade:PlannedOutage
9/22/2019 2:00:16 PM
Mexico:EPromenade:PlannedOutage This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on September 23, 2019 at 10 AM. Your service may be interrupted during this time. We do not expect the interruption to last more than 4 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
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Emergency
MO St. Joseph, S 8th St., Emergency Main Repair
9/21/2019 6:07:53 PM
MO St. Joseph, S 8th St., Emergency Main Repair This is a message from Missouri American Water. We want to let you know about an emergency water main repair project on S 8th Street between Messanie St. and Sylvanie St. and Messanie St between S 6th St. and S 8th St. The work should be complete in the next 4 to 6 hours. Your water service may be interrupted during this time, or you may experience low pressure or discolored water. No precautionary boil advisory has been issued and your water remains safe to consume. If a boil advisory needs to be issued, we will call back with further instructions. For more information, please visit the Alerts section of our website. We apologize for this inconvenience.
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Emergency
LiftOfDoNotConsume
9/20/2019 7:25:55 PM
LiftOfDoNotConsume Hello, this is a message from Missouri American Water. The do not consume order for customers in Rogue Creek, issued yesterday, September 19, has been lifted. The water is again safe for consumption. We apologize for the inconvenience and thank you for your patience. 
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Emergency
RogueCreek:DoNotConsume
9/19/2019 10:06:20 PM
RogueCreek:DoNotConsume This is a message from Missouri American Water. Customers in Rogue Creek are advised to avoid consuming tap water until further notice. System issues are temporarily preventing proper water treatment. We will call again when these issues have been addressed. Water is still safe for use with cleaning and other non-consumable uses. We apologize for the inconvenience and ask for your patience as we address these issues.
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General
StJoseph:Monroe:PlannedOutage
9/19/2019 10:00:17 PM
StJoseph:Monroe:PlannedOutage This is a message from Missouri American Water Company. We want to let you know about our planned water main replacement project that will be occurring in your area.  The work is expected to begin the week of September 22nd and continue until approximately mid November.  Our construction crews will be onsite during the hours of 7AM-6:30PM, Monday-Friday. Your water service will be interrupted for a short duration during the transfer of your service.  Our crews will contact you the day before your service will be transferred in person or by door hanger.  For more information, please call our project manager, Susan Harris, at 314-996-2485.  We look forward to improving the water infrastructure on your street. 
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General
2019.09.17 PLANNED WORK OUTAGE FLORIDA AVE JOPLIN MO
9/18/2019 12:00:21 AM
2019.09.17 PLANNED WORK OUTAGE FLORIDA AVE JOPLIN MO This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on 9/18/2019 @ 9:00 AM. Your service may be interrupted during this time. We do not expect the interruption to last more than 6 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
For detailed information click here

Emergency
St Joseph: Olive: Emergency Main Repair.
9/17/2019 2:17:52 PM
St Joseph: Olive: Emergency Main Repair. This is a message from Missouri American Water. We want to let you know about an emergency water main repair project on Olive Street in Saint Joseph. The work should be completed by approximately 1:00 p.m. Your water service may be interrupted during this time, or you may experience low pressure or discolored water. No precautionary boil advisory has been issued and your water remains safe to consume. If a boil advisory needs to be issued, we will call back with further instructions. For more information, please visit the Alerts section of our website. We apologize for this inconvenience.
For detailed information click here

General
JeffersonCity:Adams:PlannedOutage
9/16/2019 10:00:19 PM
JeffersonCity:Adams:PlannedOutage This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on September 17, 2019 at 1 PM. Your service may be interrupted during this time. We do not expect the interruption to last more than 4 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
For detailed information click here

General
StLouis:BigChief:PlannedOutage
9/14/2019 11:00:19 PM
StLouis:BigChief:PlannedOutage This is a message from Missouri American Water. We are calling to alert you to a water service outage in your area due to scheduled maintenance work on, Monday, September 16th starting at 8:00 am. We do not expect the interruption to last more than three hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you
For detailed information click here

General
St Louis, Webster Groves, S Old Orchard & Garden
9/14/2019 11:00:12 PM
St Louis, Webster Groves, S Old Orchard & Garden This is a message from Missouri American Water. We are calling to alert you to a water service outage in your area due to scheduled maintenance work on, Monday, September 16th starting at 7:00 am. We do not expect the interruption to last more than four hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
For detailed information click here

General
JeffersonCity:Broadway:PlannedOutage
9/14/2019 12:01:08 AM
JeffersonCity:Broadway:PlannedOutage This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on September 16, 2019 at 8 AM. Your service may be interrupted during this time. We do not expect the interruption to last more than 5 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
For detailed information click here

General
Warrensburg:Zoll:PlannedOutage
9/14/2019 12:00:37 AM
Warrensburg:Zoll:PlannedOutage This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work on 9/16/2019 at 9:00 AM. Your service may be interrupted during this time. We do not expect the interruption to last more than 6 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
For detailed information click here

Emergency
St Joseph: Mansfield Road: Planned Work.
9/13/2019 3:34:07 PM
St Joseph: Mansfield Road: Planned Work. This is a message from Missouri American Water. We are calling to alert you to a potential water service outage in your area due to scheduled maintenance work today September 13, 2019. Your service may be interrupted during this time. We do not expect the interruption to last more than 5 hours. You do not need to boil your water or take any other precautions. Your water remains safe to consume, both during and after the scheduled work. This message is strictly to inform you of a possible service interruption. If you have any questions, please contact our customer service center at 866-430-0820. Thank you.
For detailed information click here

Extended Alerts