Latest Alerts

General
St Louis, Creve Coeur
5/23/2018 11:00:13 PM
St Louis, Creve Coeur This is a message from Missouri American Water. We want to let you know about a planned maintenance project on Ballas Road between Magna Carta Lane and Ladue Road in Creve Coeur. The work will begin Thursday evening May 24 and continue into the next morning. Your water service may be interrupted during this time. We apologize for the inconvenience, and we look forward to improving the water infrastructure in your area.
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General
Mexico:Country Club Main Break; May 25, 2018
5/23/2018 4:58:32 PM
Mexico:Country Club Main Break; May 25, 2018 This is a message from Missouri American Water. You were recently contacted regarding a precautionary boil advisory in your area. This message was in error. At no time was a precautionary boil advisory in effect. The call was intended to alert you to work being done on a nearby water main that did not require a boil advisory. You do not need to boil your water. If you have any questions, please contact us at 573-581-2591. We apologize for the confusion.
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General
Vinita Park: Garfield: Service Replacement
5/21/2018 11:00:17 PM
Vinita Park: Garfield: Service Replacement This is a message from Missouri American Water. During our ongoing main replacement project on Garfield Ave, we have discovered some customers with lead service lines. If your house was found to have a lead service line, one of our supervisors has already spoken to you, or left a packet on your door if you were not home. Please check your door for this packet. For more information, please refer to the packet or call site I.N.P inspector Bob Macalady at 314-574-9000. Thank you for your cooperation.
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General
Webster Groves: Hart: Service Replacement
5/21/2018 11:00:11 PM
Webster Groves: Hart: Service Replacement This is a message from Missouri American Water. During our ongoing main replacement project on Hart Ave, we have discovered some customers with lead service lines. If your house was found to have a lead service line, one of our supervisors has already spoken to you, or left a packet on your door if you were not home. Please check your door for this packet. For more information, please refer to the packet or call site inspector Joe Chase at 314-486-0487, again that’s Joe Chase at 314-486-0487. Thank you for your cooperation.
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Emergency
St Louis: North County: Hwy 367:Lifted Boil Water Advisory
5/19/2018 7:44:08 PM
St Louis: North County: Hwy 367:Lifted Boil Water Advisory This is a message from Missouri American Water. We’re calling to let you know the precautionary boil water advisory issued Friday has been lifted. Our water quality tests confirm the water is safe for consumption. It is no longer necessary to boil your water. This information can also be found on our website at www.missouriamwater.com and our Facebook page. Thank you for your patience and cooperation.
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General
Precautionary Boil Water Advisory -Unincorporated North St Louis County near Hwy 367
5/18/2018 3:43:09 PM
Precautionary Boil Water Advisory -Unincorporated North St Louis County near Hwy 367 This is a message from Missouri American Water. We're calling today, Friday, May 18th to let you know of a precautionary boil water advisory that affects your home or business. This advisory is being activated as a precaution after a water main break caused water system pressures to drop in your area. Please bring your water to a rolling boil for three minutes before using it for drinking or cooking. Tap water is okay for washing and bathing. The boil advisory will be in effect until tests confirm that the water is safe to drink, which should be in about 24 hours. You will receive another call when it is lifted. Thank you for your patience and cooperation.
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General
Water Quality Issue for Edwin Ave - Glendale, MO
5/17/2018 11:00:16 PM
Water Quality Issue for Edwin Ave - Glendale, MO This is a message from Missouri American Water. During our ongoing main replacement project on Edwin Ave, we have discovered some customers with lead service lines. If your house was found to have a lead service line, one of our supervisors has already spoken to you, or left a packet on your door if you were not home. Please check your door for this packet. For more information, please refer to the packet or call site I.N.P inspector Mike Jewell at 314-504-3938. Thank you for your cooperation.
For detailed information click here

Emergency
2018.05.17:Mexico:Countryclubdrmainbreak
5/17/2018 4:16:37 PM
2018.05.17:Mexico:Countryclubdrmainbreak This is a message from Missouri American Water. We’re calling to tell you that we have issued a precautionary boil water advisory in your area, due to a water main break. We are asking customers to bring their water to a rolling boil for three minutes before using it for drinking or cooking. Tap water is okay for washing and bathing. We will take water quality samples in area today. The precautionary boil water advisory will be in effect until water quality samples confirm that the water remains safe for consumption. Precautionary boil water advisories normally last about 48 hours. We will call you again when the boil water advisory has been lifted. For more information, please visit our website at www.missouriamwater.com or our Facebook page.
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General
St. Louis County Main Relay
5/14/2018 11:01:12 PM
St. Louis County Main Relay This is a message from Missouri American Water. We want to let you know about a planned water main replacement project on Wilborn Dr between Lalite Ave and Lucille Ave in Jennings. The work is expected to take several weeks beginning the week of May 17 and continuing into June. Our construction crews will be onsite from 7 a.m. to 5 p.m., Monday through Friday. If your water service needs to be interrupted, our crews will contact you either in-person or via door hanger the day prior. For more information, please call our project manager, Christopher J Lesch at 314-996-2259. We look forward to improving the water infrastructure in your area.
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General
St. Louis County Main Replacement
5/14/2018 11:00:26 PM
St. Louis County Main Replacement This is a message from Missouri American Water. We want to let you know about a planned water main replacement project on Lalite Ave from Wilborn Dr to end of city limit in Jennings. The work is expected to take several weeks beginning the week of May 17 and continuing into June. Our construction crews will be onsite from 7 a.m. to 5 p.m., Monday through Friday. If your water service needs to be interrupted, our crews will contact you either in-person or via door hanger the day prior. For more information, please call our project manager, Christopher J Lesch at 314-996-2259. We look forward to improving the water infrastructure in your area.
For detailed information click here

Extended Alerts