Contact Us

Easy Access to Online Tasks


Phone
1-866-430-0820

Business Hours: 7 a.m. - 7 p.m. M-F
Self service options 24/7
Report an Emergency – 24/7

TDD: 711
Reference 1-866-430-0820

amwater call center

Experience shorter wait times from Tuesday to Friday between 11:00 a.m and 4:00 p.m.
Longer wait times can be expected on Monday's, the first business day of the month, and the first business day after a holiday


Mail
Payment:
Missouri American Water
P.O. Box 790247
St. Louis, MO 63179-0247

Correspondence:
Missouri American Water
727 Craig Road
St. Louis, MO 63141


Online Form
Customer Service Form

Please note that response time is 2-3 days.


Career Opportunities
Browse our available openings.

Media and Press Inquiries
St. Louis County, St. Charles County, Jefferson City and Mexico
Brian Russell
External Affairs Manager
Office: 1-314-996-2239
Cell: 1-314-825-3578

Brunswick, Joplin, Platte County, St. Joseph, Warrensburg and Branson-area
Christie Barnhart
External Affairs Manager
Office: 1-417-627-3800 ext. 1008
Cell: 1-417-529-9781

Business Development
For more information, please contact:
businessdevelopment@amwater.com

Government Relations
For more information, please contact:
Ken Franklin
Government Relations Manager
Office: (314) 996-2320

Christine Page
Government Affairs Director
Office: 1-314-996-2360

Human Resources
1-314-996-2332

Investor Relations
Visit our Investor Relations website

Email the President
Do you have a question or comment for our company president, Deborah Dewey? Send her an email at president.moaw@amwater.com. Please allow 1-2 business days for a response. If you have a question or concern that needs immediate attention, please call us at 1-866-430-0820.