We maintain an industry-leading research and development program that is designed to enhance our services, help ensure compliance, and shape a more sustainable future.

As part of our R&D and innovation efforts, we are working with research institutions and partners to develop and pilot new technology advances.

We collaborate on a significant number of our research projects with many stakeholders, including governmental entities (such as the USEPA), consultants, universities, other utilities, and research agencies (such as the Water Research Foundation, WateReuse Research Foundation, and the Water Environment Research Foundation). We also participate and collaborate with numerous state and local organizations through our state-regulated entities.

Central Laboratory

Our lab in Belleville, Illinois, supports research through sophisticated testing and analysis. Since its inception, our research and development program has evolved to become a leading water-related research program, achieving advancements in the science of drinking water and wastewater.

The testing done in Belleville sets the standard for water utilities, and is truly ahead of its time. The lab has a history of being on the forefront of monitoring, testing, identifying and controlling contaminants before specific federal regulations are put in place. Our highly sophisticated analytical and research capabilities are why the United States Environmental Protection Agency regularly taps into our lab and our research team to help develop federal drinking water standards and regulations.


As a water industry leader in research and development, we are always looking for better ways to provide high-quality and reliable service to our customers. We embrace innovations that help us achieve our goals while making a difference for our customers, our communities, and our environment.

We are committed to working with companies that have developed promising technologies, allowing them to benefit from the resources, experience, and scope of an industry leader.

Our areas of interest in innovative technologies include:

  • Water treatment and distribution
  • Wastewater treatment and collection
  • Biosolids management
  • Energy management at water-energy nexus

Together, we can bridge the innovation gap and promote solutions that will address the needs of future generations while making a difference today.