myPurchasing

American Water Works Service Company, Inc. (AW), its subsidiary and affiliated companies are officially transitioning to Coupa. Once implemented, suppliers will be required to transact electronically (manage and provide catalogs if available) through the Coupa platform via one of the below options.

Depending on your company’s resources, AW will now offers four convenient options to choose from for purchasing transactions at no cost:

  • Coupa Supplier Portal (CSP): With the Coupa Supplier Portal, you can review and manage catalogs within a central location.
  • Coupa Punchout Catalogs: Using cXML to create a direct link between AW and the supplier's ecommerce website.
  • Coupa Web Forms: Using webforms for items that require and the collection of essential information to be routed to suppliers for specific products or services.
  • Supplier Actionable Notifications (SAN): With SAN, you can act on a notification directly from your email inbox, enabling you to receive purchase orders without registering or logging into the Coupa Supplier Portal.

Current Suppliers:

Do not hesitate to complete the myPurchasing Supplier Enablement Form to ensure that your information is up-to-date and accurate for e-commerce procurement. The supplier enablement team will use that information to guide you on how to transact with AW.

With the Taulia Supplier Portal, you will CONTINUE to be able to view your payments, submit invoices and review purchase orders.


Refer to the “Resources” section for additional information on the benefits of using e-invoicing.


Accounts Payable also has an option for suppliers to accept credit card payments from American Water.



Here are some key points:

  • It is not mandatory for suppliers to accept credit card.
  • A supplier that initially agrees to accept credit card can always opt out with no penalty if they later change their opinion.
  • Coupa Web Forms: Using webforms for items that require and the collection of essential information to be routed to suppliers for specific products or services.
  • A supplier’s payment method or term will not be changed if it conflicts with a contract.

To opt into this payment option, please direct your email to ssc.ap@amwater.com.

Becoming a Supplier:

  • New Suppliers: New suppliers must submit all necessary documentation before registering for the myPurchasing procurement platform or submitting invoices through Taulia. Visit this link for the complete listing of contract requirements for doing business with American Water: https://amwater.com/corp/partners-suppliers. Contact AW Supply Chain at awsupplychain@amwater.com for vendor onboarding information.
  • New suppliers must submit all necessary documentation before registering for the myPurchasing procurement platform or submitting invoices through Taulia.

Suppliers who are required to demonstrate a minimum $5,000,000 in General Liability and Umbrella (combined) insurance coverage must be enrolled in and validated through the company’s third party contractor qualification service. There is a fee associated for these services paid by the contractor direct to the third party auditing company. Contact AW Supply Chain at awsupplychain@amwater.com additional information.

Resources

  • Coupa information will be provided when we are closer to implementation.

Refer to any of the videos below for help using the Taulia e-invoicing platform:

  • The training videos on how to use the Taulia Supplier Portal can be found at http://embed.vidyard.com/share/lPi5Nuj-KcEj2zxMk2efew. This video playlist includes:
    • Video: Why Should I Use The American Water Supplier Portal?
    • Video: Purchase Order Details
    • Video: Creating An Invoice (PO and Non-PO)
    • Video: How to Get Paid Early
    • Video: Use Cask Planner to Request Bulk Early Payments
    • Video: Get Paid Early Automatically
    • Video: Invoice Status & Details
    • Video: Payment Remittance Details
    • Video: Managing Your Supplier Information
    • Video: Managing Your Portal Users
    • Video: Managing Your Email Notifications
  • Printable Document: Vendor_Onboarding_What_is_Taulia

Additional Resources:

Additionally, live training (via teleconference) for the myPurchasing procurement system will be available to existing suppliers. To register for training, please email supplier.enablement@amwater.com.

CONTACT INFORMATION

If you have any questions regarding myPurchasing, direct your email to supplier.enablement@amwater.com.

To inquire on payment status invoicing or other payment concerns, emails can be directed to Accounts Payable at ssc.ap@amwater.com.