Latest Alerts

Emergency
8/22/2017:Boil Order Advisory Lift:Clark County
8/22/2017 8:53:07 PM
8/22/2017:Boil Order Advisory Lift:Clark County This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has expired.
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Emergency
8/21/2017: Clark County Boil Order Advisory
8/21/2017 10:02:28 PM
8/21/2017: Clark County Boil Order Advisory This is an importan message from Kentucky American Water, A precautionary boil water advisory has been issued for your area in Clark County due to a water main break. During a boil water advisory, it is recommended that you boil for three minutes any tap water you intend to use for consumption, such as drinking, cooking or making ice. After boiling water, you should let cool before consuming it. If you have questions regarding this boil advisory please call Kentucky American Water's Customer Service Center at 1-800-678-6301. Unless notified otherwise, this boil water advisory will expire in 36 hours.
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Emergency
6.28.17 Boil Water Advisory Lifted in Millersburg, Kentucky
6/28/2017 2:26:25 PM
6.28.17 Boil Water Advisory Lifted in Millersburg, Kentucky This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has expired.
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Emergency
Millersburg Boil Advisory
6/27/2017 12:52:43 PM
Millersburg Boil Advisory A boil water advisory has been issued for the Millersburg service area at approximately 8:15AM due to low pressure. This advisory affects approximately 400 customers.
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Emergency
05/22/2017:Owenton:Lifted BWA
5/22/2017 9:54:23 PM
05/22/2017:Owenton:Lifted BWA This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has expired.
For detailed information click here

Emergency
This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301. Unless you are notified otherwise, this boil water advisory will expire in 36 hours.
5/22/2017 12:27:38 AM
This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301. Unless you are notified otherwise, this boil water advisory will expire in 36 hours.
For detailed information click here

Emergency
Kentucky American Water - Emergency Shut Down
5/21/2017 4:41:14 PM
Kentucky American Water - Emergency Shut Down Kentucky American Water crews began making emergency repairs on Hide Away Drive beginning at 6:00am in Owenton Kentucky. As a result, of these repairs customers in Hide Away Hills do not have water. Repairs are expected to take up to 12hrs before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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Emergency
Boil Advisory Lifted - Owenton
4/27/2017 4:07:24 PM
Boil Advisory Lifted - Owenton This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has expired.
For detailed information click here

Emergency
Owenton, Kentucky Boil Water Advisory 4.26.2017
4/26/2017 2:56:12 PM
Owenton, Kentucky Boil Water Advisory 4.26.2017 This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301. Unless you are notified otherwise, this boil water advisory will expire in 36 hours.
For detailed information click here

General
Ford Hampton Area of Clark County: Hydrant Flushing: April 19 - 21.
4/19/2017 7:07:23 PM
Ford Hampton Area of Clark County: Hydrant Flushing: April 19 - 21. FOR THE CUSTOMERS IN THE FORD HAMPTON AREA OF CLARK COUNTY: Winchester Municipal Utilities (WMU) will conduct water distribution system "flushing" activities April 19 - 21. The WMU flushing program involves simultaneously opening several fire hydrants in an area to increase water flows and therefore clean water mains of any mineral deposits and sediment that may have built up. During flushing, temporary discoloration of the water may occur because of the increased flow from flushing the fire hydrants. If any discoloration occurs, run the cold water faucet until the water is clear before washing cloths, etc. We apologize for and inconvenience, If you have any questions, please call our Customer Service Center at 1-800-678-6301.
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Emergency
Glencoe: Boil Water Advisory Lift: April 5 ,2017
4/5/2017 6:32:30 PM
Glencoe: Boil Water Advisory Lift: April 5 ,2017 This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has expired. Thank you for patience and cooperation during this event.
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Emergency
Northern KY, Glencoe Boil Water Advisory on 4.4.2017
4/4/2017 2:52:07 PM
Northern KY, Glencoe Boil Water Advisory on 4.4.2017 This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301. Unless you are notified otherwise, this boil water advisory will expire in 36 hours.
For detailed information click here

General
Glencoe Planned Outage:4/4/2017
4/3/2017 9:43:13 PM
Glencoe Planned Outage:4/4/2017 This is an important message from Kentucky American Water. A planned outage will occur in your area at 8:00am on April 4th 2017 due to a main break repair scheduled in Gallatin County. Please plan for this outage throughout the morning while these repairs are being preformed. Additional information will be sent as it is available. If you have questions regarding this outage please call Kentucky American Water's Service center at 1-800-678-6301
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Emergency
This is an important message from Kentucky American Water. We are repairing a water main break at 1076 Athens Boonesboro Road.
7/22/2016 10:19:32 PM
This is an important message from Kentucky American Water. We are repairing a water main break at 1076 Athens Boonesboro Road. Water service will be interrupted while we are making repairs. We apologize for any inconvenience. If you have questions regarding this notice please call Kentucky American Water’s Customer Service Center at 1-800-678-6301.
For detailed information click here

Emergency
This is an important message from Kentucky American Water. A precautionary boil water advisory extension has been issued for your area in Clark County due to a positive sample taken after a water main break.
6/15/2016 3:53:31 PM
This is an important message from Kentucky American Water. A precautionary boil water advisory extension has been issued for your area in Clark County due to a positive sample taken after a water main break. During a boil water advisory extension, it is recommended that you boil for three minutes, for any tap water you intend to use for consumption, such as for drinking, cooking or making ice. After boiling water, you should let the water cool before consuming it. Unless notified otherwise, this boil water advisory extension will expire in 24 hours. If you may have any questions regarding this boil water advisory please call Kentucky American Water’s Customer Service Center at 1-800-678-6301.
For detailed information click here

Extended Alerts

  • Water System to Undergo Spring Cleaning

    Kentucky
    Issued: 3/27/2017
    Start Time: 12:01 To End Time: 12:01
    Expires: 5/23/2017
    Contact: Susan Lancho
    859-268-6332
      In late April, Kentucky American Water crews will conduct a water system maintenance activity called “flushing.” Durin...