Latest Alerts

General
Planned Outage - Rockcastle County - Sandhill and Brushcreek
4/12/2019 3:20:55 PM
Planned Outage - Rockcastle County - Sandhill and Brushcreek This is an important message from Kentucky American Water. Kentucky American Water will be conducting water system maintenance in the Sandhill and Brush Creek areas of Rockcastle County on Monday, April 15, from 10:00 A.M. to approximately 12:00 P.M. During this period on Monday, customers may experience interruptions in water service and air in the lines after service has been restored. We apologize for any inconvenience. If you have questions regarding your water service or this water system improvement project, please call us at 1-800-678-6301.
For detailed information click here

Emergency
March 27, 2019 - Rockcastle - Sandhill - Boil Water Advisory Lifted
3/28/2019 5:07:14 PM
March 27, 2019 - Rockcastle - Sandhill - Boil Water Advisory Lifted This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has been lifted. Thank you for patience and understanding.
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General
March 27, 2019 - Sand Hill Area - Rockcastle County - Planned Work
3/27/2019 12:15:01 PM
March 27, 2019 - Sand Hill Area - Rockcastle County - Planned Work This is an important message from Kentucky American Water. Kentucky American Water will be conducting water system improvements in the Sandhill area of Rockcastle County on Wednesday, March 27, from 10:00 A.M. to approximately 2:00 P.M. Work will be conducted on a water tank and will improve the reliability of your water service. Additional improvements will follow at a later date. During this work on Tuesday, customers may experience interruptions in water service and air the lines after service has been restored. We apologize for any inconvenience. If you have questions regarding your water service or this water system improvement project, please call us at 1-800-678-6301.
For detailed information click here

Emergency
RockCastle: Sand Hill Area/ Boil Water Advisory
3/26/2019 4:33:48 PM
RockCastle: Sand Hill Area/ Boil Water Advisory This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area, due to a planned outage for maintenance. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301.
For detailed information click here

General
March 26, 2019 - Planned Work - Sandhill - Rockcastle
3/25/2019 1:29:01 PM
March 26, 2019 - Planned Work - Sandhill - Rockcastle This is an important message from Kentucky American Water. Kentucky American Water will be conducting water system improvements in the Sandhill area of Rockcastle County on Tuesday, March 26, from 12:00 P.M. to approximately 3:00 P.M. Work will be conducted on a water tank and will improve the reliability of your water service. Additional improvements will follow at a later date. During this work on Tuesday, customers may experience interruptions in water service and air the lines after service has been restored. We apologize for any inconvenience. If you have questions regarding your water service or this water system improvement project, please call us at 1-800-678-6301.
For detailed information click here

Emergency
Rockcastle Sandhill Boil Water Advisory
3/8/2019 9:33:03 PM
Rockcastle Sandhill Boil Water Advisory This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area due to a leak being repaired by the City of Livingston . During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301.
For detailed information click here

Emergency
Boil Water Advisory Lift-Rockcastle/ Mahaffey Hollow
2/26/2019 10:21:57 PM
Boil Water Advisory Lift-Rockcastle/ Mahaffey Hollow This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has been lifted. Thank you for patience and understanding.
For detailed information click here

Emergency
Boil Water Advisory: Rockcastle/ Mahaffey Hollow
2/25/2019 9:53:26 PM
Boil Water Advisory: Rockcastle/ Mahaffey Hollow This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301.
For detailed information click here

Emergency
Boil Water Advisory Lifted for Sandhill Rd - RockCastle, KY
1/13/2019 4:08:26 PM
Boil Water Advisory Lifted for Sandhill Rd - RockCastle, KY This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has been lifted. Thank you for patience and understanding.
For detailed information click here

Emergency
Sandhill, Sand Hill Road Area, Boil Water Advisory
1/11/2019 8:12:32 PM
Sandhill, Sand Hill Road Area, Boil Water Advisory This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. We will advise Customer's in the same manner once it is no longer necessary to boil water. Customers with questions should call 1-800-678-6301.
For detailed information click here

Emergency
Kentucky American Water/ Mainbreak/Boil Water Advisory
1/8/2019 6:30:06 PM
Kentucky American Water/ Mainbreak/Boil Water Advisory This is an important message from Kentucky American Water. Due to an emergency repair on a water main, customers in: Sparta on Hwy 35 will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. This boil advisory is expected to be in effect until further notice. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.678.6301 for more information.
For detailed information click here

Emergency
12/22/2018 5:34:10 PM
Kentucky American Water Boil Water Advisory Lift: Rockcastle This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has been lifted. Thank you for patience and understanding.
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Emergency
December 20, 2018 - Boil Water Advisory - Livingston - Sand Hill Road
12/20/2018 2:15:17 PM
December 20, 2018 - Boil Water Advisory - Livingston - Sand Hill Road This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301.
For detailed information click here

Emergency
11/16/2018 Rock Castle, KY Lifted Boil Water Advisory
11/17/2018 1:52:03 AM
11/16/2018 Rock Castle, KY Lifted Boil Water Advisory This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has expired.
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Emergency
11/15/2018 9:04:40 PM
Kentucky American Water Main Repair & Boil Water Advisory: Brush Creek/ Sand Spring There is a main break with a Boil Water Advisory . Due to a water main break and resulting repairs, customers in: Brush Creek and Sand Spring area of Rockcastle County will experience a temporary interruption to their water service. You are receiving this message because you reside in the affected area and a boil water advisory will be in effect. Once repairs are made and water service is restored, customers in the affected area should bring their water to a rolling boil for 3 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil advisory is being issued in accordance with Indiana regulations. Any time water pressure drops below 20 pounds per square inch in any part of a community''s distribution system, a boil advisory must be issued as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 Hours. You will be notified in the same manner once the boil advisory is lifted. Thank you for your patience and understanding. Customers may call the customer service center at 1.800.678.3601 for more information.
For detailed information click here

Extended Alerts