Latest Alerts

General
June 29, 2020 - RockCastle - Sand Springs - Planned Outage
6/26/2020 6:00:41 PM
June 29, 2020 - RockCastle - Sand Springs - Planned Outage This is an important message from Kentucky American Water. Kentucky American Water will be conducting water system improvements in the Sand Springs area of Rockcastle County on Monday, June 29, from 8:00 A.M. to approximately 2:00 P.M. Work will be conducted on a water main and will improve the reliability of your water service. Additional improvements will follow at a later date. During this work on Monday , customers may experience interruptions in water service and air the lines after service has been restored. We apologize for any inconvenience. If you have questions regarding your water service or this water system improvement project, please call us at 1-800-678-6301
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General
June 25, 2020 - RockCastle County - Sand Springs - Planned Outage
6/24/2020 3:08:13 PM
June 25, 2020 - RockCastle County - Sand Springs - Planned Outage This is an important message from Kentucky American Water. Kentucky American Water will be conducting water system improvements in the Sand Springs area of Rockcastle County on Thursday, June 25, from 8:00 A.M. to approximately 2:00 P.M. Work will be conducted on a water main and will improve the reliability of your water service. Additional improvements will follow at a later date. During this work on Thursday, customers may experience interruptions in water service and air in the lines after service has been restored. We apologize for any inconvenience. If you have questions regarding your water service or this water system improvement project, please call us at 1-800-678-6301
For detailed information click here

Emergency
May 22, 2020 - Sand Hill Area - Boil Water Advisory Lifted
5/22/2020 5:05:43 PM
May 22, 2020 - Sand Hill Area - Boil Water Advisory Lifted This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has been lifted. Thank you for patience and understanding.
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Emergency
May 19, 2020 - Sand Hill Area - Boil Water Advisory
5/19/2020 3:55:09 PM
May 19, 2020 - Sand Hill Area - Boil Water Advisory This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301.
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Emergency
2020:04:17:Kentucky:Rockcastle:Sandhill:BWALift
4/17/2020 5:50:57 PM
2020:04:17:Kentucky:Rockcastle:Sandhill:BWALift This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has been lifted. Thank you for patience and understanding.
For detailed information click here

Emergency
April 14, 2020 - Sand Hill Road - RockCastle - Boil Water Advisory
4/14/2020 1:56:59 PM
April 14, 2020 - Sand Hill Road - RockCastle - Boil Water Advisory This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301.
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Emergency
RockCastle:BrushCreek:LiftofBWA
4/11/2020 7:30:12 PM
RockCastle:BrushCreek:LiftofBWA The boil water advisory has been lifted for customers in the following areas: Brush Creek in Rockcastle County, Kentucky Customers no longer have to boil their water. Results of water quality testing have confirmed that water quality meets drinking water standards, so there is no need to continue boiling your water. Kentucky American Water thanks its customers for their patience and cooperation.
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Emergency
2020:04:10:Kentucky:Rockcastle:BrushCreekBWA
4/10/2020 5:22:38 PM
2020:04:10:Kentucky:Rockcastle:BrushCreekBWA This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301
For detailed information click here

General
February 20, 2020 - Planned Outage - All of Glencoe
2/19/2020 3:24:39 PM
February 20, 2020 - Planned Outage - All of Glencoe This is a message from Kentucky American Water. Kentucky American Water crews will be making water system improvements in your area on February 20th at 12:00pm. We anticipate that this work will be completed by February 20th at 4:00 pm. During this time the water will be shut down to facilitate the work. There is nothing that you need to do to prepare for this work, and we will make every effort to minimize any inconvenience to you. (IT'S POSSIBLE THAT YOU MAY TEMPORARILY EXPERIENCE CLOUDY OR DISCOLORED WATER FOLLOWING COMPLETION OF THIS WORK. IF YOU EXPERIENCE CLOUDY OR DISCOLORED WATER, SIMPLY RUN THE COLD WATER FAUCETS IN YOUR HOME UNTIL THE WATER CLEARS.) If you have questions please call us at 1-800-678-6301.
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Emergency
December 20, 2019 - Millersburg - Boil Water Advisory Lifted
12/20/2019 3:54:56 PM
December 20, 2019 - Millersburg - Boil Water Advisory Lifted This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has expired.
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Emergency
12/18/2019 6:31:53 PM
Kentucky American Water:Millersburg-Boil Water Advisory This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301. Unless you are notified otherwise, this boil water advisory will expire in 36 hours.
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Emergency
December 11, 2019 - RockCastle - Sand Springs - Boil Water Advisory Lifted
12/11/2019 1:58:21 PM
December 11, 2019 - RockCastle - Sand Springs - Boil Water Advisory Lifted This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has been lifted. Thank you for patience and understanding.
For detailed information click here

Emergency
Sand Springs: Boil Water Advisory
12/6/2019 10:16:37 PM
Sand Springs: Boil Water Advisory This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301.
For detailed information click here

Emergency
12/4/2019 10:26:08 PM
Kentucky American Water:Rockcastle/ Livingston-Sand Hill Boil Water Advisory Lift The boil water advisory has been lifted for customers in the following areas: All of the Sand Hill area customers which includes: Sand Hill Rd, Long Branch Rd, Ford Hollow Rd, Ranch Rd, Snowy Rd, and Blackburn Ln. Customers no longer have to boil their water. Results of water quality testing have confirmed that water quality meets drinking water standards, so there is no need to continue boiling your water. Kentucky American Water thanks its customers for their patience and cooperation.
For detailed information click here

Emergency
11/27/2019 11:23:42 PM
Kentucky American Water: Rockcastle/ Livingston - Boil Water Advisory This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301.
For detailed information click here

Extended Alerts