Latest Alerts

Emergency
October 9, 2019 - RockCastle - Sand Hill Road - Boil Water Advisory
10/9/2019 1:36:45 PM
October 9, 2019 - RockCastle - Sand Hill Road - Boil Water Advisory This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301.
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Emergency
9/23/2019 8:34:08 PM
Kentucky American Water :Owenton/ North End - Boil Water Order This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area due to fluctuating chlorine levels. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301, for a map of affected area please visit www.kentuckyamwater.com. During this time customers may experience intermittent low water pressure. This boil water advisory is in effect until further notice.
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Emergency
September 6, 2019 - Brush Creek - Big Cove Road - Boil Water Advisory
9/6/2019 12:44:24 PM
September 6, 2019 - Brush Creek - Big Cove Road - Boil Water Advisory There has been a boil water advisory issued Kentucky American Water is experiencing a service outage in your area due to a water main break in our suppliers system of Mt. Vernon. For customers who lost water service, water should be boiled for a minimum of 3 minute(s) before consumption and food preparation once service is restored. This advisory is in effect until further notice
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Emergency
Winchester: Old Boonesboro: Lifted Boil Water Advisory
8/8/2019 8:33:49 PM
Winchester: Old Boonesboro: Lifted Boil Water Advisory This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has expired.
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Emergency
August 1, 2019 - Winchester - Old Boonesboro - Boil Water Advisory
8/1/2019 4:32:33 PM
August 1, 2019 - Winchester - Old Boonesboro - Boil Water Advisory This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301. Unless you are notified otherwise, this boil water advisory will expire in 36 hours.
For detailed information click here
Emergency
Kentucky American Water:Brush Creek Area - Boil Water Advisory Lift
7/25/2019 6:38:08 PM
Kentucky American Water:Brush Creek Area - Boil Water Advisory Lift This is an important message from Kentucky American Water. The precautionary boil water advisory previously issued for Kentucky American Water customers in your area has been lifted. Thank you for patience and understanding.
For detailed information click here
Emergency
July 24, 2019 - Brush Creek Area - Boil Water Advisory
7/24/2019 4:07:26 PM
July 24, 2019 - Brush Creek Area - Boil Water Advisory This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301.
For detailed information click here
Emergency
Sand Hill Rock Castle Boil Water Advisory Lift
7/7/2019 7:17:53 PM
Sand Hill Rock Castle Boil Water Advisory Lift This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has expired.
For detailed information click here
Emergency
RockCastle – Sand Hill Area - Boil Water Advisory Lift
7/4/2019 4:47:57 AM
RockCastle – Sand Hill Area - Boil Water Advisory Lift This is an important message from Kentucky American Water. A boil water advisory has been issued for Kentucky American Water customers in your area. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it. Customers with questions should call 1-800-678-6301. Unless you are notified otherwise, this boil water advisory will expire in 36 hours.
For detailed information click here
Emergency
June 19, 2019 - Sand Hill - RockCastle - Boil Water Advisory Lifted
6/19/2019 4:05:13 PM
June 19, 2019 - Sand Hill - RockCastle - Boil Water Advisory Lifted This is an important message from Kentucky American Water. The boil water advisory previously issued for Kentucky American Water customers in your area has been lifted. Thank you for patience and understanding.
For detailed information click here
Emergency
June 18, 2019 - RockCastle - Sand Hill - Boil Water Advisory
6/18/2019 4:19:21 PM
June 18, 2019 - RockCastle - Sand Hill - Boil Water Advisory This is an important message from Kentucky American Water. A precautionary boil water advisory has been issued for Tuesday, June 18th for customers in the Sand Hill area of Rockcastle county. Kentucky American Water will be conducting water system improvements in the Sandhill area of Rockcastle County on Tuesday, June 18, from 9:00 A.M. to approximately 9:00 P.M. Work will be conducted on a water tank and will improve the reliability of your water service. During this work, customers may experience interruptions in water service and air in the lines after service has been restored. We apologize for any inconvenience. During a boil water advisory, customers should boil any water they intend to consume for a minimum of 3 minute(s). This advisory is in effect until further notice. If you have questions regarding your water service or this water system improvement project, please call us at 1-800-678-6301.
For detailed information click here
General
2019:06:14:Kentucky:Sandhill:Rockcastle:PlannedWorkedOutage
6/14/2019 6:14:14 PM
2019:06:14:Kentucky:Sandhill:Rockcastle:PlannedWorkedOutage This is an important message from Kentucky American Water. Kentucky American Water will be conducting water system improvements in the Sandhill area of Rockcastle County on Tuesday, June 18, from 9:00 A.M. to approximately 9:00 P.M. Work will be conducted on a water tank and will improve the reliability of your water service. During this work on Tuesday customers may experience interruptions in water service and air in the lines after service has been restored. We apologize for any inconvenience. If you have questions regarding your water service or this water system improvement project, please call us at 1-800-678-6301
For detailed information click here
Emergency
Kentucky American Water-Contractor Work:Clark County
6/3/2019 7:55:30 PM
Kentucky American Water-Contractor Work:Clark County This is an important message from Kentucky American Water. Kentucky American Water customers in Clark County in the area of Athens-Boonesboro Road, Quisenberry Lane and Water Works Road may experience intermittent periods of low water pressure or discolored water until mid-June. This is due to water main flushing activity being conducted as part of the completion of new main extensions in the area. We apologize for any inconvenience. If you experience discolored water, please run your cold water faucets for a few minutes until the water clears. If you have questions, please call us at 1-800-678-6301.
For detailed information click here
General
Kentucky American Water:Clark County - Hydrant Flushing,Inspection or Testing
4/29/2019 12:00:34 PM
Kentucky American Water:Clark County - Hydrant Flushing,Inspection or Testing This is an important message from Kentucky American Water. Kentucky American Water customers in Clark County on Water Works Road, Forest Grove, Boonesboro Road, Ford Road, Old Boonesboro Road, Ford-Hampton Road, Nick Lane and Providence may experience intermittent periods of low water pressure or discolored water between Monday, April 29, and Friday, May 3. This is due to hydrant flushing activity being conducted that week by Winchester Municipal Utilities on water lines that are connected to these areas. We apologize for any inconvenience. If you experience discolored water, please run your cold water faucets for a few minutes until the water clears. If you have questions, please call us at 1-800-678-6301.
For detailed information click here
General
Planned Outage - Rockcastle County - Sandhill and Brushcreek
4/12/2019 3:20:55 PM
Planned Outage - Rockcastle County - Sandhill and Brushcreek This is an important message from Kentucky American Water. Kentucky American Water will be conducting water system maintenance in the Sandhill and Brush Creek areas of Rockcastle County on Monday, April 15, from 10:00 A.M. to approximately 12:00 P.M. During this period on Monday, customers may experience interruptions in water service and air in the lines after service has been restored. We apologize for any inconvenience. If you have questions regarding your water service or this water system improvement project, please call us at 1-800-678-6301.
For detailed information click here

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