Improving the Water System

Our customers count on us to provide safe, reliable water service. By continually upgrading our water system infrastructure, we plan to keep it that way. Think of it as your water bill at work—right in your own neighborhood. Over the past few years alone, we’ve invested more than $100 million in infrastructure improvements, such as replacing aging water pipes, upgrading water treatment facilities and refurbishing water storage tanks.

It’s no secret that much of the water infrastructure across the country is aging and in need of repair or replacement. You can find more details in the American Society of Civil Engineers 2019 Infrastructure Report for Kentucky. Our team works closely to identify problem areas and take steps to make system improvements. These projects benefit our customers through enhanced service reliability, water quality and fire protection.