Latest Alerts

Emergency
Kanawha Valley, South Hills, Boil Water Advisory Lifted
9/22/2017 7:20:56 PM
Kanawha Valley, South Hills, Boil Water Advisory Lifted West Virginia American Water has lifted the precautionary boil water advisory for your area, which includes Bendview Drive from Louden Heights Road to and including Hilltop Court in Charleston. The advisory was issued yesterday following a water main break which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley, Dunbar, Boil Water Advisory
9/22/2017 6:38:16 PM
Kanawha Valley, Dunbar, Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for your area, which includes for Gillespie Drive in Dunbar. The advisory follows a Main Repair, which crews are working toresolve as quickly as possible. We estimate that your service will be restored by3:00 pm. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
West Virginia, Kanawha Valley, Charleston
9/22/2017 1:43:21 AM
West Virginia, Kanawha Valley, Charleston West Virginia American Water has lifted the precautionary boil water advisory for 236 Eureka Road to 301 Eureka Road in Charleston. The advisory was issued yesterday following a water main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
West Virginia, Charleston. Eurekard
9/22/2017 1:35:27 AM
West Virginia, Charleston. Eurekard West Virginia American Water has issued a precautionary boil water advisory for 236 Eureka Road to 301 Eureka Road in Charleston. The advisory follows a water main break, which crews are working to repair as quickly as possible. We estimate that your service will be restored by approximately 9:00 p.m. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

General
2017.09.21:Kanawha:Chelyan:Lewis
9/22/2017 12:07:09 AM
2017.09.21:Kanawha:Chelyan:Lewis West Virginia American Water has issued a precautionary boil water advisory for Lewis Street, Hastings Street and Gay Street in Chelyan. The advisory follows a water main break, which crews are working to repair as quickly as possible. We estimate that your service will be restored by approximately 8:00 p.m. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Kanawha Valley: Charleston: Bendview Dr
9/21/2017 5:48:49 PM
Kanawha Valley: Charleston: Bendview Dr West Virginia American Water has issued a precautionary boil water advisory for your area, which includes Bendview Drive from Louden Heights Road to and including Hilltop Court in Charleston. The advisory follows a water main break, which crews are working to repair as quickly as possible. We estimate that your service will be restored by 3:00 PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
West Virginia, Charleston. Eurekard
9/21/2017 1:03:28 AM
West Virginia, Charleston. Eurekard West Virginia American Water has issued a precautionary boil water advisory for 236 Eureka Road to 301 Eureka Road in Charleston. The advisory follows a water main break, which crews are working to repair as quickly as possible. We estimate that your service will be restored by approximately 9:00 p.m. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
2017.09.20:Kanawha:Charleston:Bonavista BWA LIFT
9/20/2017 10:10:51 PM
2017.09.20:Kanawha:Charleston:Bonavista BWA LIFT West Virginia American Water has lifted the precautionary boil water advisory for your area, which includes customers along Bona Vista Drive from Oakridge Drive to Hardman Drive (not including the cross streets) in Charleston. The advisory was issued yesterday following a main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley, S Charleston, BWA Lift to start on Sep 20
9/20/2017 9:35:30 PM
Kanawha Valley, S Charleston, BWA Lift to start on Sep 20 West Virginia American Water has lifted the precautionary boil water advisory for the following addresses in South Charleston: Odd numbered homes on 2nd Avenue Southwest from Box 101 to Box 165, the Kanawha County Schools Regulatory Training Center at 120 3rd Avenue, and 104 3rd Avenue, The advisory was issued yesterday followng a water main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Woodland Drive, West Charleston
9/20/2017 1:52:24 AM
Woodland Drive, West Charleston West Virginia American Water has issued a precautionary boil water advisory for Woodland Drive from Rosalie Drive to the end of the road in Charleston. The advisory follows a water main break that requires the replacement of a valve. Crews are working to complete repairs as quickly as possible. We estimate that your service will be restored by approximately 11:30 p.m. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Kanawha Valley, Charleston, BWA to start on Sep 19
9/19/2017 9:20:31 PM
Kanawha Valley, Charleston, BWA to start on Sep 19 West Virginia American Water has issued a precautionary boil water advisory for your area, which includes customers along Bona Vista Drive from Oakridge Drive to Hardman Drive (not including the cross streets) in Charleston. The advisory follows a main break, which crews are working to repair as quickly as possible. We estimate that your service will be restored by 6:30 PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Kanawha Valley, South Charleston, Boil Water Advisory
9/19/2017 4:13:53 PM
Kanawha Valley, South Charleston, Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for the following addresses in South Charleston: Odd numbered homes on 2nd Avenue Southwest from Box 101 to Box 165, the Kanawha County Schools Regulatory Training Center at 120 3rd Avenue, and 104 3rd Avenue, The advisory follows a water main break, which crews are working to repair as quickly as possible. We estimate that your service will be restored by approximately 1:00 p.m. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

General
Kanawha Valley: Charleston: South Hills
9/18/2017 1:22:09 AM
Kanawha Valley: Charleston: South Hills West Virginia American Water has lifted the precautionary boil water advisory for your area, which includes Hampton Rd from Loudon Heights Rd to Stonehenge Rd, Barberry Lane, Dogwood Rd, Sweetbrier Rd, Longridge Rd, and E Ridge Rd in Charleston. The advisory was issued yesterday following a main break, which crews have repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Dudley Road, South Hills
9/17/2017 12:32:53 AM
Dudley Road, South Hills West Virginia American Water has lifted the precautionary boil water advisory for your area, which includes Dudley Road and Porter Road. The advisory was issued yesterday following a water main break. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Hampton Road, South Hills
9/16/2017 9:25:59 PM
Hampton Road, South Hills West Virginia American Water has issued a precautionary boil water advisory for your area, which includes Hampton Road from Loudon Heights Road to Stonehenge Road, Barberry Lane, Dogwood Road, Sweetbrier Road, Longridge Road, and East Ridge Road in Charleston. The advisory follows a main break, which crews are working to repair as quickly as possible. We estimate that your service will be restored by 7:00 PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Extended Alerts