Latest Alerts

Emergency
Fayette:NewRiver:OakHill:HiddenValley:22Street
1/29/2020 10:52:41 AM
Fayette:NewRiver:OakHill:HiddenValley:22Street West Virginia American Water has lifted the precautionary boil water advisory for your area which includes 21st Avenue, the 100-400 blocks of Hidden Valley Drive, the 200 block of 21st Street, the 300 block of 22nd Street, and 400-421 23rd Street in Oak Hill. The advisory followed a water main break, which has been repaired. Water quality testing has confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
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Emergency
Pea Ridge, Huntington
1/28/2020 10:21:20 PM
Pea Ridge, Huntington West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the Pea Ridge area of Huntington: West Pea Ridge between Lehi Drive and Darnell Drive. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
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Emergency
Boil Advisory Hawthorne Way Huntington.
1/28/2020 4:26:30 PM
Boil Advisory Hawthorne Way Huntington. West Virginia American Water has issued a precautionary boil water advisory for approximately 26 customers on Hawthorne Way and South Blvd in Huntington. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 3 p.m. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. West Virginia American Water also recommends the following steps: Throw away beverages and ice cubes if made with tap water; Keep boiled water in the refrigerator for drinking; Provide pets with boiled water after cooling; Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms; Use only boiled water to treat minor injuries. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water''s customer service center at 1-800-685-8660
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Emergency
Kanawha Valley, South Hills, Hampton Road
1/28/2020 3:01:36 AM
Kanawha Valley, South Hills, Hampton Road West Virginia American Water has lifted the precautionary boil water advisory for your area which includes Hampton Road, Sweetbrier Road, Dogwood Road, E Ridge Road, Stonehenge Road, Bayberry Lane and Longridge Road in Charleston. The advisory followed a water main break, which has been repaired. Water quality testing has confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Fayetteville, Oak Hill,
1/27/2020 6:52:18 PM
Fayetteville, Oak Hill, West Virginia American Water has issued a precautionary boil water advisory for customers in the Oak Hill area of Fayetteville, including the following streets: 21st Avenue, the 100-400 blocks of Hidden Valley Drive, the 200 block of 21st Street, the 300 block of 22nd Street, and 400-421 23rd Street. The advisory follows a main break. Customers are asked to bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
For detailed information click here

Emergency
Kanawha Valley, South Charleston,
1/27/2020 6:35:39 PM
Kanawha Valley, South Charleston, West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the South Charleston area of Kanawha Valley: Mountain Road, Clifton Road, Amber Road, Gilmer Street, Booker Street, Jakes Street, Thorne Road and Daverton Road. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley, St Albans,
1/27/2020 6:25:18 PM
Kanawha Valley, St Albans, West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the St. Albans area of Kanawha Valley: Austin Drive, Mason Lane, Trent Street, Ardith Street, Hickory ridge, Yaupon Road, Snake Den Lane, Shepherd Drive and MacCorkle Avenue SW. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
For detailed information click here

Emergency
Boil Water Advisory Pea Ridge Road in Huntington
1/27/2020 6:19:51 PM
Boil Water Advisory Pea Ridge Road in Huntington West Virginia American Water has issued a precautionary boil water advisory for approximately 21 customers on West Pea Ridge between Lehi Drive and Darnell Drive. The advisory follows repair of a main break. Estimated restoration time is 3:00 p.m. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. West Virginia American Water also recommends the following steps: Throw away beverages and ice cubes if made with tap water; Keep boiled water in the refrigerator for drinking; Provide pets with boiled water after cooling; Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms; Use only boiled water to treat minor injuries. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water''s customer service center at 1-800-685-8660
For detailed information click here

Emergency
KanawhaValley:SouthHills:LiftedBoilWateradvisory
1/26/2020 11:21:15 PM
KanawhaValley:SouthHills:LiftedBoilWateradvisory West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the Kanawha Valley area of South Hills: Parkwood Road. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
For detailed information click here

Emergency
KanawhaValley:SouthCharleston:LiftedBoilWaterAdvisory
1/26/2020 10:54:16 PM
KanawhaValley:SouthCharleston:LiftedBoilWaterAdvisory West Virginia American Water has lifted the precautionary boil water advisory for approximately 20 customers on Winchester Road in South Charleston. The advisory followed a main break, which has been repaired.Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
KanawhaValley:SouthCharleston/BoilWaterAdvisorywithDisruption
1/26/2020 10:04:30 PM
KanawhaValley:SouthCharleston/BoilWaterAdvisorywithDisruption West Virginia American Water has issued a precautionary boil water advisory for your area which includes Hampton Road, Sweetbrier Road, Dogwood Road, E Ridge Road, Stonehenge Road, Bayberry Lane and Longridge Road in South Charleston. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 9:00 PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
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Emergency
Kanawha Valley, South Charleston, Boil Water Advisory Lifted
1/26/2020 5:57:54 PM
Kanawha Valley, South Charleston, Boil Water Advisory Lifted West Virginia American Water has lifted the precautionary boil water advisory for approximately 55 customers on Ohio Street, Indiana Street, West Avenue, and Rock Lake Drive in South Charleston. The advisory followed a main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley, South Hills, Boil Water Advisory Lifted
1/26/2020 5:46:10 PM
Kanawha Valley, South Hills, Boil Water Advisory Lifted West Virginia American Water has lifted the precautionary boil water advisory for approximately 200 customers on Woodside Circle Road, Parkwood Road and Roderick Road in South Hills. The advisory followed a water main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley, Saint Albans, Boil Water Advisory
1/26/2020 5:36:04 PM
Kanawha Valley, Saint Albans, Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 100 customers on Austin Drive, Mason Lane, Trent Street, Ardith Street, Hickory ridge, Yaupon Road, Snake Den Lane, Shepherd Drive and MacCorkle Avenue SW in St Albans. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 4:00 PM. Once service is fully restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. West Virginia American Water also recommends the following steps: Throw away beverages and ice cubes if made with tap water; Keep boiled water in the refrigerator for drinking; Provide pets with boiled water after cooling; Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms; Use only boiled water to treat minor injuries. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley: South Charleston:Mountain Rd. bwa
1/26/2020 1:57:03 AM
Kanawha Valley: South Charleston:Mountain Rd. bwa West Virginia American Water has issued a precautionary boil water advisory for approximately 90 customers on the following streets: Mountain Road, Clifton Road, Amber Road, Gilmer Street, Booker Street, Jakes Street, Thorne Road and Daverton Road in South Charleston. The advisory follows a main break, which crews are working to repair as quickly as possible. We estimate service will be restored by 8:00am. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley, South Hills, Boil Water Advisory
1/25/2020 3:50:13 PM
Kanawha Valley, South Hills, Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 200 customers on Woodside Circle, Parkwood Road and Roderick Road in Charleston. The advisory follows a water main break, which has been repaired. Once service is fully restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. West Virginia American Water also recommends the following steps: Throw away beverages and ice cubes if made with tap water; Keep boiled water in the refrigerator for drinking; Provide pets with boiled water after cooling; Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms; Use only boiled water to treat minor injuries. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley, South Hills, Boil Water Advisory
1/25/2020 3:40:44 PM
Kanawha Valley, South Hills, Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 20 customers on Winchester Road in South Charleston. The advisory follows a main break, which crews are working to repair as quickly as possible. We estimate service will be restored by 8:00pm. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. West Virginia American Water also recommends the following steps: Throw away beverages and ice cubes if made with tap water; Keep boiled water in the refrigerator for drinking; Provide pets with boiled water after cooling; Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms; Use only boiled water to treat minor injuries. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley, South Hills, Boil Water Advisory
1/25/2020 3:27:33 PM
Kanawha Valley, South Hills, Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 105 customers on the Parkwood Road in Charleston. The advisory follows a main break, which crews are working to repair as quickly as possible. We estimate service will be restored by 8:00pm. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. West Virginia American Water also recommends the following steps: Throw away beverages and ice cubes if made with tap water; Keep boiled water in the refrigerator for drinking; Provide pets with boiled water after cooling; Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from Microorganisms; Use only boiled water to treat minor injuries. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley, Davis Creek, Boil Water Advisory Lifted
1/25/2020 3:12:17 PM
Kanawha Valley, Davis Creek, Boil Water Advisory Lifted West Virginia American Water has lifted a precautionary boil water advisory for approximately 25 customers on Terry Road in South Charleston. The advisory followed a main leak. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Huntington, Huntington, 28th Street
1/25/2020 3:14:07 AM
Huntington, Huntington, 28th Street West Virginia American Water has lifted the precautionary boil water advisory for your area which includes the 900 Block of 28th Street from Hite Avenue to 9th Avenue, Hite Avenue, and Wright Avenue in Huntington. The advisory followed a main break, which has been repaired. Water quality testing has confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

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