Latest Alerts

Emergency
Kanawha Valley:Campell's Creek:BigBottom
5/24/2018 2:14:43 AM
Kanawha Valley:Campell's Creek:BigBottom West Virginia American Water has issued a precautionary boil water advisory for your area which includes Big Bottom Rd and Peaksview Rd in Campbell's Creek. The advisory follows a main break, which crews are working to repair as quickly as possible. Estimated restoration time is 10:30 PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
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Emergency
Kanawha Valley:Poca:Poca River Road
5/24/2018 1:45:36 AM
Kanawha Valley:Poca:Poca River Road West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets on Poca River Road in Poca/Cross Lanes. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
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Emergency
Kanawha Valley:South Hills:Boil Water Advisory Lifted
5/23/2018 11:39:19 PM
Kanawha Valley:South Hills:Boil Water Advisory Lifted West Virginia American Water has lifted the precautionary boil water advisory for your area which includes Hickory Road, Stone Road, Stonebrook Road and Pleasant Road in Charleston. The advisory was issued yesterday following a water main break, which crews are have repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
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Emergency
West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the South Charleston area, Sutherland Drive from Box 205 to Box 240. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption.
5/23/2018 11:53:09 AM
West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the South Charleston area, Sutherland Drive from Box 205 to Box 240. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
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General
Kanawha Valley: West Charleston
5/23/2018 11:00:18 AM
Kanawha Valley: West Charleston West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the West Charleston area of Kanawha Valley: Florida Street, 1st Avenue and 2nd Avenue in West Charleston, including Mary C. Snow West Side Elementary School. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
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General
Huntington:
5/23/2018 11:00:10 AM
Huntington: West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in Huntington: Vinton Street, Dale Court, Ritchie Drive and Rosanna Drive. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
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Emergency
Huntington
5/23/2018 10:00:13 AM
Huntington West Virginia American Water has issued a precautionary boil water advisory for customers in Huntington, including the following streets: 26th Street from 8th Avenue to 12th Avenue. Wilson Street, Baer Street, South Baer Street, Sarah Court and Hilltop Place. The advisory follows a water main break. Customers are asked to bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
For detailed information click here

Emergency
Kanawha Valley:South Hills:Boil Water Advisory
5/22/2018 8:09:47 PM
Kanawha Valley:South Hills:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for your area which includes Hickory Road, Stone Road, Stonebrook Road and Pleasant Road in Charleston. The advisory follows a water main break, which crews have repaired. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Kanawha Valley:Poca:Boil Water Advisory
5/22/2018 7:34:56 PM
Kanawha Valley:Poca:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for your area which includes Poca River Road in Poca/Cross Lanes. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 4:00 PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Kanawha Valley, North Charleston, Washington Street West
5/22/2018 12:31:18 PM
Kanawha Valley, North Charleston, Washington Street West West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the North Charleston area Washington Street West from 7th Avenue to Roxalana Road. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
For detailed information click here

Emergency
Sutherland - South Charleston - BWA
5/22/2018 2:26:06 AM
Sutherland - South Charleston - BWA West Virginia American Water has issued a precautionary boil water advisory for your area which includes Sutherland Drive from Box 205 to Box 240 in South Charleston. The advisory follows a main break which crews are working to repair as quickly as possible. Estimated restoration time is 10:15 PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Huntington, Huntington
5/21/2018 8:54:01 PM
Huntington, Huntington West Virginia American Water has issued a precautionary boil water advisory for customers in the Vinton Street area of Huntington, including the following streets: Vinton Street, Richie Drive, Dale Court, Rosanna Drive. The advisory follows a main break. Customers are asked to bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
For detailed information click here

Emergency
Kanawha Valley:West Charleston:Boil Water Advisory
5/21/2018 8:45:46 PM
Kanawha Valley:West Charleston:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 30 customers on Florida Street, 1st Avenue and 2nd Avenue in West Charleston, including Mary C. Snow West Side Elementary School. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 10 p.m. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
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Emergency
Weston, Weston
5/21/2018 8:30:10 PM
Weston, Weston West Virginia American Water will be working on a water main in your area beginning tomorrow, Tuesday, May 22 at 8:00 a.m. Customers in the area will experience an interruption in water service while repairs are underway. The impacted area includes Broad Run Road and side streets including the Elk City Road area across the Harrison County line. Repairs should be complete by 5 p.m. We apologize for the inconvenience and will work diligently to minimize the length and impact of this event. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
For detailed information click here

Emergency
Huntington, Huntington
5/21/2018 5:09:21 PM
Huntington, Huntington West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the Orchard Avenue area of Huntington: Orchard Ave from West 27th St to West 28th St. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
For detailed information click here

Emergency
Huntington: Huntington: Boil Water Advisory
5/21/2018 5:50:33 AM
Huntington: Huntington: Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for customers in the Huntington area of Huntington, including the following streets: Adams Avenue, West 7 th Street, and surrounding areas. The advisory follows a main break. Customers are asked to bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
For detailed information click here

Emergency
Kanawha Valley: Charleston: Boil Water Advisory
5/21/2018 1:00:27 AM
Kanawha Valley: Charleston: Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for your area which includes Washington Street W. from 7th Avenue to Roxalana Road in the Charleston/Dunbar area. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 9:00 PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Kanawha Valley, Washington PSD / South Charleston, Boil Water Advisory Lifted
5/20/2018 2:42:18 PM
Kanawha Valley, Washington PSD / South Charleston, Boil Water Advisory Lifted West Virginia American Water has lifted the precautionary boil water advisory for Mountain Highland Ridge and Brooks Range in the Ridges Subdivision in Charleston. The advisory was issued following a water main break, which crews have repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Customers will be notified of the lifting of the advisory by the CodeRED emergency notification system. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Cross Lanes, Kanawha Valley
5/19/2018 11:41:33 PM
Cross Lanes, Kanawha Valley The boil water advisory has been lifted for customers on the following streets in the Cross Lanes area of Kanawha Valley: Big Tyler Road, Perrow Drive, Monta Vista Drive, Tyler View Drive, David Drive, Beechcrest Drive, Betheny Drive, Dellway Drive, Ken''''s Lane, Kama Lane, Purdy Drive, Beechvale Drive, Cooper Hawk Lane, Stranahan Drive, Walnut Valley Drive (including Walnut Valley Mobile Home Park), Vadalia Lane, Gwen Drive, Brookside Drive, Ebony Drive, Greg Tan Lane, Antelope Lane, Lone Pine Lane, Cactus Lane, Dover Drive, Rockdale Drive, Energy Drive, Jason Drive, Lynwood Drive, Broadmoor Drive, Dalewood Drive (including Dalewood Mobile Home Park), New Haven Road, and Cross Drive. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
For detailed information click here

Emergency
Huntington, Huntington Fourth Street
5/19/2018 12:59:51 PM
Huntington, Huntington Fourth Street West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the Huntington area : West 4th Avenue, Willow Glen Drive, Edgemont Terrace and South Boulevard. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
For detailed information click here

Extended Alerts