Latest Alerts

Emergency
Princeton, North & West Princeton, Boil Water Advisory
3/21/2019 1:04:17 PM
Princeton, North & West Princeton, Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 300 customers on Indianrock Farm Road, Downey Place, East Drive, Glacier Lane, Canyon Avenue, Basin Place, Glen Drive, Dogwood Lane, White Oak Drive, Ringo Way, Compact Way, White Oak Valley, Pinch Place, Mint Street, Queen Lane, Fairfield Place, Hillcrest Drive, Amber Hills, Princeton Village, Gum Street, Short Street, Forty Foot Street, Mikee Road, L J Street, Ladder Lane, Ribern Street, Daniely Street, Berg Court, and a portion of Low Gap Road in Princeton. The advisory is due to a valve replacement project, which crews are working to complete as quickly as possible. Estimated restoration time is 2:00 PM. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. West Virginia American Water also recommends the following steps: • Keep boiled water in the refrigerator for drinking; • Provide pets with boiled water after cooling; • Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms; • Use only boiled water to treat minor injuries. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
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Emergency
Kanawha Valley, Buffalo, Boil Water Advisory Lifted
3/21/2019 12:10:35 PM
Kanawha Valley, Buffalo, Boil Water Advisory Lifted West Virginia American Water has lifted the precautionary boil water advisory issued Tuesday for approximately 71 customers on 18 Mile Creek, Cain Hill Road, Homebrew Hollow, Oldaker Road and Bittersweet Lane in Buffalo. The advisory was due to a main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Customers will be notified of the lifting of the advisory by the CodeRED emergency notification system. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley:Saint Albans:Boil Water Advisory
3/21/2019 1:02:52 AM
Kanawha Valley:Saint Albans:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 35 customers on Tompkins Drive, Crescent Drive, and Skyline Drive in St. Albans. The advisory is due to a main break, which crews are working to repair as quickly as possible. Estimated restoration time is 10:30 PM. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley:South Charleston:Boil Water Advisory Lifted
3/20/2019 11:05:53 PM
Kanawha Valley:South Charleston:Boil Water Advisory Lifted West Virginia American Water has lifted the precautionary boil water advisory issued yesterday for 36 customers on Weberwood Drive and Fairfax Drive in South Charleston. The advisory followed a main break, which crews have since repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
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Emergency
New River:Ansted:Boil Water Advisory Lifted
3/20/2019 8:59:01 PM
New River:Ansted:Boil Water Advisory Lifted West Virginia American Water has lifted the precautionary boil water advisory for your area in Ansted which included 2nd Avenue, 1st Avenue, Imboden Street, 1st Street, 2nd Street, and Midland trail Highway down to Rainbow Valley Road. The advisory followed a water main break, which has been repaired. Water quality testing has confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Bluestone:Princeton:Boil Water Advisory Lifted
3/20/2019 7:33:41 PM
Bluestone:Princeton:Boil Water Advisory Lifted West Virginia American Water has lifted the precautionary boil water advisory for approximately 14 customers on Coy Avenue, Oakwood Lane and portions of Worrell Street in Princeton. This included Sherwood Apartments and Turnpike Inn. The advisory followed a water main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley, Saint Albans, Boil Water Advisory Lifted
3/20/2019 11:12:17 AM
Kanawha Valley, Saint Albans, Boil Water Advisory Lifted West Virginia American Water has lifted the precautionary boil water advisory issued Monday for approximately 10 St. Albans customers on Huntington Street, 1st Avenue North, 2nd Avenue North, and 3rd Avenue North. The advisory was due to a main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Customers will be notified of the lifting of the advisory by the CodeRED emergency notification system. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Garton Plaza-Weston-BWA Lift
3/20/2019 11:00:19 AM
Garton Plaza-Weston-BWA Lift West Virginia American Water has lifted the precautionary boil water advisory for your area which includes Garton Plaza, on Circle Drive, E. Third Street (US Rt 119/33) from below KFC (not affected) to Court Street, and Brown Avenue from E Third Street to Garton Plaza (including Chinese Restaurant) in Weston. The advisory followed a project to replace or repair valves in the area, which has been completed. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Route 33, Weston
3/19/2019 10:26:14 PM
Route 33, Weston A temporary water outage is scheduled from approximately 9:30 AM to 2:00 PM on Wednesday, March 20 for about 15 customers along Route 33 in Weston. The outage area will extend from Hardee’s (included) to KFC (not included) and does not include the Farmer’s Market, Wendy’s or Arby’s. West Virginia American Water will be completing a project to replace a valve in the area that will cause a temporary interruption of service. A precautionary boil water advisory will follow the completion of the project once service is restored. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Kanawha Valley:Buffalo:Boil Water Advisory
3/19/2019 8:02:49 PM
Kanawha Valley:Buffalo:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 71 customers on 18 Mile Creek, Cain Hill Road, Homebrew Hollow, Oldaker Road and Bittersweet Lane in Buffalo. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 5 p.m. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley:South Hills:Boil Water Advisory
3/19/2019 7:48:42 PM
Kanawha Valley:South Hills:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 36 customers on Weberwood Drive to Fairfax Drive in South Charleston. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 5 p.m. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Bluestone:Princeton:Boil Water Advisory
3/19/2019 7:34:35 PM
Bluestone:Princeton:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 14 customers on Coy Avenue, Oakwood Lane and portions of Worrell Street in Princeton. This includes Sherwood Apartments and Turnpike Inn. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 4:30 p.m. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Fayette:Ansted:Boil Water Advisory
3/19/2019 7:17:55 PM
Fayette:Ansted:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 30 customers on be 2nd Avenue, 1st Avenue, Imboden Street, 1 street, 2nd street, Midland trail Highway down to Rainbow Valley Road in Ansted. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 3 p.m. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Garton Plaza, Weston
3/19/2019 12:15:57 AM
Garton Plaza, Weston Update on service disruption in the Garton Plaza/Route 33 area in Weston. Due to delays in the valve project, the service disruption is now estimated to extend until midnight tonight. The precautionary boil water advisory will begin when service is restored. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Kanawha Valley:Poca:Boil Water Advisory
3/18/2019 6:44:49 PM
Kanawha Valley:Poca:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 11 customers in Poca. Streets include: 2nd Street, Kanawha St. and Kanawha Park in Poca. The advisory follows a main break, which crews are working to complete as quickly as possible. Estimated restoration time is 5:00 PM. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will receive another message once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley, St. Albans,
3/18/2019 3:37:41 PM
Kanawha Valley, St. Albans, West Virginia American Water has issued a precautionary boil water advisory for your area in St Albans including Huntington Street, 1st Avenue North, 2nd Avenue North, and 3rd Avenue North. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 2:30 PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Weston Garton Plaza Boil Water Advisory
3/18/2019 3:21:32 PM
Weston Garton Plaza Boil Water Advisory Weston, W.Va. (March 18, 2019) – West Virginia American Water has issued a precautionary boil water advisory for approximately 50 customers in Garton Plaza, on Circle Drive, E. Third Street (US Rt 119/33) from below KFC (not affected) to Court Street, and Brown Avenue from E Third Street to Garton Plaza (including Chinese Restaurant) in Weston. This does not affect customers on John Street, McGary Avenue and Harrison Avenue. The advisory follows a project to replace or repair valves in the area, which crews are working to complete as quickly as possible. Restoration of service is estimated by 7:00 PM. Customers will be notified of the advisory by the CodeRED emergency notification system. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. West Virginia American Water also recommends the following steps: • Throw away beverages and ice cubes if made with tap water; • Keep boiled water in the refrigerator for drinking; • Provide pets with boiled water after cooling; • Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms; • Use only boiled water to treat minor injuries. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley, St Albans
3/18/2019 12:14:02 AM
Kanawha Valley, St Albans West Virginia American Water has lifted the precautionary boil water advisory for your area in St. Albans including Huntington Street, 2nd Avenue, 3rd Avenue and Virginia Street North. The advisory followed a water main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Fayetteville, Oak Hill
3/17/2019 6:42:53 PM
Fayetteville, Oak Hill West Virginia American Water has lifted the precautionary boil water advisory for your area which includes Oak Forest Road, Sherwood Place and Westchester Lane in Oak Hill. The advisory followed a main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

General
Fayetteville: Gatewood Road
3/17/2019 12:00:16 PM
Fayetteville: Gatewood Road West Virginia American Water has lifted the precautionary boil water advisory for the Gatewood Road Area in Fayetteville. Specific streets included Gatewood Road from Wolf Creek Road to Pleasant View Road, Jasper Road, Redbud Road, Low Moor Road, Kaymoor Road, Newton Road, Hess Road, Hayden Street, Delta Road, Homestead Lane and Pleasant View Road from Black Acre Lane to Gatewood Road. The advisory followed a water main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Extended Alerts