Latest Alerts

Emergency
West Virginia American Water has lifted the precautionary boil water advisory for customers on McComas Road south of Roach Road, Lower Trace Creek, Trace Creek Road, Tyler Creek Road east of McComas Road, Chapman Road, Washington Valley Road, Bear Creek Road, Butcher Hollow, Autumn Lane, Hundred Acres Woods, Essential Lane, Coleman Hill Road, Central Drive, Bill’s Lane, Eden Valley and McClellan Highway in its Salt Rock district. The advisory was issued Tuesday following a water main break due to a land slip.
2/22/2018 3:46:36 PM
West Virginia American Water has lifted the precautionary boil water advisory for customers on McComas Road south of Roach Road, Lower Trace Creek, Trace Creek Road, Tyler Creek Road east of McComas Road, Chapman Road, Washington Valley Road, Bear Creek Road, Butcher Hollow, Autumn Lane, Hundred Acres Woods, Essential Lane, Coleman Hill Road, Central Drive, Bill’s Lane, Eden Valley and McClellan Highway in its Salt Rock district. The advisory was issued Tuesday following a water main break due to a land slip. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Customers will be notified of the lifting of the advisory by the CodeRED emergency notification system. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
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Emergency
Noyes Ave - Kanawha City - BWA
2/22/2018 12:00:20 PM
Noyes Ave - Kanawha City - BWA West Virginia American Water has issued a precautionary boil water advisory for your area, which includes odd numbered addresses in the 4500 and 4600 block of Noyes Avenue in Kanawha City. The advisory follows a main break which crews are working to repair as quickly as possible. We estimate that your service will be restored by 2:00 AM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
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Emergency
West Virginia American Water : Buffalo
2/22/2018 2:52:02 AM
West Virginia American Water : Buffalo West Virginia American Water has issued a precautionary boil water advisory for your area, which includes Cardinal Court and Quail Court in Buffalo. The advisory follows a main break, which crews are working to repair as quickly as possible. We estimate that your service will be restored by [10:30 PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
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Emergency
Kanawha Valley:Sissonville:Boil Water Advisory
2/21/2018 7:50:42 PM
Kanawha Valley:Sissonville:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for your area, which includes Part of Sissonville Dr., from Jenkins Dr. to Edens Mobile Home Park in Charleston. The advisory follows a water main break, which crews are working to repair as quickly as possible. We estimate that your service will be restored by 3:00pm. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
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Emergency
Kanawha Valley, Poca
2/21/2018 6:16:38 PM
Kanawha Valley, Poca West Virginia American Water has issued a precautionary boil water advisory for your area, which includes Dodd Street in Poca in Kanawha Valley. The advisory follows a water main break, which crews are working to repair as quickly as possible. We estimate that your service will be restored by 2:00pm. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
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Emergency
Kanawha Valley:Mink Shoals:Boil Water Advisory
2/21/2018 6:01:15 PM
Kanawha Valley:Mink Shoals:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for your area, which includes Brookwood Blvd, Gladstone Dr, Roselane Dr to White Street, White Street, Deseret Dr, and Fabird road in Mink Shoals (Kanawha Valley). The advisory follows a water main repair, which crews are starting to flush and return water to the area. Estimated restoration time is 2:00pm. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
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Emergency
Salt Rock
2/20/2018 10:12:38 PM
Salt Rock West Virginia American Water has issued a precautionary boil water advisory for any customers in the Salt Rock area that experienced very low water pressure or no water today. The advisory follows a Main Break. Customers are asked to bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
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General
Kanawha Valley: St Albans: Fairview Dr
2/20/2018 3:06:15 AM
Kanawha Valley: St Albans: Fairview Dr West Virginia American Water has lifted the precautionary boil water advisory for your area, which includes Fairview Drive from Freedom Circle to Rolling Oaks Estates, Rolling Oak Estates, and McCormick Avenue from Fairview Drive to Lincoln Street. The advisory was issued yesterday following a main break which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
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Emergency
Ona, Salt Rock
2/20/2018 2:27:23 AM
Ona, Salt Rock West Virginia American Water has lifted the precautionary boil West Virginia American Water has lifted the precautionary boil water advisory for customers in the Ona area of Salt Rock. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
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Emergency
Hamlin, Salt Rock
2/19/2018 6:17:56 PM
Hamlin, Salt Rock West Virginia American Water has lifted a precautionary boil water advisory for Country Lane, Twin Springs Road, Angel Heights and Burns Ridge in Hamlin. The advisory was issued Saturday following a water main break caused by a land slip. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
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Emergency
Balls Branch Road, Culloden
2/19/2018 6:03:26 PM
Balls Branch Road, Culloden West Virginia American Water has lifted a precautionary boil water advisory for Balls Branch Road, Sowards Drive, Charley Creek, Ramey Drive, Columbia Road, Hudson Road and Wolf Pen Road in Culloden. The advisory was issued yesterday following a water main break due to a road slip. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
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Emergency
Ona, Salt Rock
2/19/2018 5:51:29 PM
Ona, Salt Rock West Virginia American Water has lifted a precautionary boil water advisory for J Hager Lane, Ranson Lane, River Park Drive, Eli Lane, Betty Lane, Bradbrook Drive and Bias Drive in Ona. The advisory was issued Saturday following a water main break, which crews have repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha:StAlbans:Fairviewdr
2/18/2018 11:41:30 PM
Kanawha:StAlbans:Fairviewdr West Virginia American Water has issued a precautionary boil water advisory for customers in the Saint Albans area of Kanawha Valley, including the following streets: Fairview Drive from Freedom Circle to Rolling Oaks Estates, Rolling Oak Estates, and McCormick Avenue from Fairview Drive to Lincoln Street. The advisory follows a Water Main Break. Customers are asked to bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use.Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
For detailed information click here

Emergency
2/18/2018 7:59:32 PM
Hunting:Huntington:HowellsMillRdBWA West Virginia American Water has issued a precautionary boil water advisory for any customers in the Ona area that experienced very low water pressure or no water today. The advisory follows a Main Break. Customers are asked to bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
For detailed information click here

Emergency
KANAWHA VALLEY, DUNBAR
2/18/2018 1:50:16 PM
KANAWHA VALLEY, DUNBAR West Virginia American Water has lifted a precautionary boil water advisory for Virginia Avenue to Fletcher Avenue from 16th Street to 18th Street in Dunbar. The advisory was issued Friday following a water main break, which crews have repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. West Virginia American Water thanks its customers for their patience and cooperation during this event. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Salt Rock: Culloden: Balls Branch
2/18/2018 3:36:48 AM
Salt Rock: Culloden: Balls Branch West Virginia American Water has issued a precautionary boil water advisory for customers in the Culloden area of Salt Rock, including the following streets: Balls Branch Road, Sowards Drive. Customers are asked to bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
For detailed information click here

Emergency
Hamlin, Salt Rock
2/17/2018 8:01:34 PM
Hamlin, Salt Rock West Virginia American Water has issued a precautionary boil water advisory for customers in the Hamlin area of Salt Rock, including the following streets: Country Lane, Twin Springs Road, Angel Heights and Burns Ridge. The advisory follows a water main break. Customers are asked to bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
For detailed information click here

Emergency
West Virginia American Water has issued a precautionary boil water advisory for customers in the Ona area of Salt Rock, including the following streets: Hager Lane, Ranson Lane, River Park Ave, Eli Lane, Betty Lane, Bradbrook Drive, Bias Drive, Beechwood Drive and River Park Drive. The advisory follows a Main break repair. Crews are working to restore service as quickly as possible. It is estimated that service will be restored at approximately 1pm. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
2/17/2018 4:59:23 PM
West Virginia American Water has issued a precautionary boil water advisory for customers in the Ona area of Salt Rock, including the following streets: Hager Lane, Ranson Lane, River Park Ave, Eli Lane, Betty Lane, Bradbrook Drive, Bias Drive, Beechwood Drive and River Park Drive. The advisory follows a Main break repair. Crews are working to restore service as quickly as possible. It is estimated that service will be restored at approximately 1pm. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
For detailed information click here

Emergency
Kanahwa Valley, Dunbar
2/17/2018 3:03:38 AM
Kanahwa Valley, Dunbar West Virginia American Water has issued a precautionary boil water advisory for your area, which includes Virginia Ave to Fletcher Ave from 16th street to 18th street in Dunbar. The advisory follows a main break which crews are working to repair as quickly as possible. We estimate that your service will be restored by 3:30 AM on Saturday. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Kanawha Valley:South Hills:Boil Water Advisory Lifted
2/17/2018 1:05:56 AM
Kanawha Valley:South Hills:Boil Water Advisory Lifted West Virginia American Water has lifted the precautionary boil water advisory for approximately 15 customers on Kanawha State Forest Drive from Apple Drive (not included) to Aurora Drive (not included) and Toolmaker Road in Charleston. The advisory was issued yesterday following a water main break, has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Customers will be notified of the lifting of the advisory by the CodeRED emergency notification system. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Extended Alerts