Latest Alerts

Emergency
Kanawha Valley, Kanawha City, Boil Water Advisory Lifted
7/15/2018 1:03:26 PM
Kanawha Valley, Kanawha City, Boil Water Advisory Lifted West Virginia American Water has lifted the precautionary boil water advisory for Roosevelt Avenue in the Kanawha City area of Charleston. The advisory was issued following a water main break, which crews have repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Customers will be notified of the lifting of the advisory by the CodeRED emergency notification system. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
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Emergency
Cross Lanes, Kanawha Valley
7/14/2018 10:27:38 PM
Cross Lanes, Kanawha Valley West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the Cross Lanes area of Charleston: Kelly Road from Doc Bailey Road to Kendall Drive, Whispering Hill Road, Ann Lee Drive, Kel Dawn Circle Softwood Lane and Anthem Drive. Advisory was issued following a main break which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
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Emergency
Dunbar, Kanawha Valley
7/14/2018 7:22:09 PM
Dunbar, Kanawha Valley West Virginia American Water has EXTENDED the precautionary boil water advisory for your area in Dunbar including Autumn Drive from Anderson Drive to the end of the line, Farmingdale Lane, Stephens Drive and Kay Drive. Additional water main breaks occurred in the area, which require repair. Estimated restoration time is 4:00 PM this afternoon. The precautionary boil water advisory will remain in effect until additional water quality sampling and analysis can be completed. This will take a minimum of 24 hours after service is restored. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
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Emergency
Kanawha Valley, East Charleston, 1st Avenue
7/14/2018 1:40:58 PM
Kanawha Valley, East Charleston, 1st Avenue West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the South Charleston area: 1st Avenue, 2nd Avenue, 3rd Avenue, 4th Avenue and 5th Avenue from E Street to F Street. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
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Emergency
2018.07.12:Kanawha:Miami:TawnyLaneLIFT
7/14/2018 1:47:34 AM
2018.07.12:Kanawha:Miami:TawnyLaneLIFT West Virginia American Water has lifted the precautionary boil water advisory for your area, which includes Tawney Lane, Tackett Drive and Darcy Way. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha:washingtonpsd
7/14/2018 1:46:23 AM
Kanawha:washingtonpsd West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the Kanawha Valley area of Washington PSD: Brounland Road from Rabel Mountain to Bee Tree Lane. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha:Nitro
7/14/2018 1:31:07 AM
Kanawha:Nitro West Virginia American Water has lifted the precautionary boil water advisory for customers on the following streets in the Kanawha Valley area of Nitro: Poverty Lane. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other customers in the affected area. For more information, contact us at 1-800-685-8660.
For detailed information click here

Emergency
US Route 60, Huntington
7/13/2018 9:35:54 PM
US Route 60, Huntington West Virginia American Water has lifted the precautionary boil water advisory for your area which includes US Route 60 (Midland Trail) from Campbell Drive to Bonnie Boulevard in Huntington. The advisory followed a water main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley:Dunbar:Boil Water Advisory
7/13/2018 8:37:35 PM
Kanawha Valley:Dunbar:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for your area in Dunbar including Autumn Drive from Anderson Drive to the end of the line, Farmingdale Lane, Stephens Drive and Kay Drive. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 9:00 PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
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Emergency
Princeton, Lashmeet, Lifted Boil Water Advisory
7/13/2018 7:17:03 PM
Princeton, Lashmeet, Lifted Boil Water Advisory West Virginia American Water has lifted the precautionary boil water advisory for approximately 90 customers in Lashmeet along Beeson Road from Route 10 to Bicknell Flats, including all side streets. The advisory area included Beeson Road, Pocosin Fork Road, Kinser Road, Eastview Way, Lupine Lane, Gillenwater Lane, Donahue Street, Jasper Street, Blind Road, Graham Hill Road, Graham Hill Drive, Euclid Street and Quincy Lane. The advisory followed a main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Customers will be notified of the lifting of the advisory by the CodeRED emergency notification system. Water quality testing was completed several days ago, and we apologize for the delayed notification. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley:Cross Lanes:Boil Water Advisory
7/13/2018 7:04:01 PM
Kanawha Valley:Cross Lanes:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 75 customers on the following streets in Cross Lanes: Kelly Road from Doc Bailey Road to Kendall Drive, Whispering Hill Road, Ann Lee Drive, Kel Dawn Circle Softwood Lane and Anthem Drive. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 3:30 p.m. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Kanawha Valley:Kanawha City:Boil Water Advisory
7/13/2018 6:48:10 PM
Kanawha Valley:Kanawha City:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 35 customers on Roosevelt Avenue in the Kanawha City area of Charleston. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 3 p.m. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Kanawha Valley, Poca, Lifted Boil Water Advisory
7/13/2018 12:09:22 PM
Kanawha Valley, Poca, Lifted Boil Water Advisory West Virginia American Water has lifted the precautionary boil water advisory for 13 customers on part of Silver Street near the Haning Drive area of Poca. The advisory was issued following a water main break, which crews have repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Customers will be notified of the lifting of the advisory by the CodeRED emergency notification system. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Miller Road, Huntington
7/13/2018 1:26:44 AM
Miller Road, Huntington West Virginia American Water has lifted the precautionary boil water advisory for your area which includes Miller Road, Upper Miller Road, Old Miller Road, McCullough Road, and Kingsbury Drive in Huntington. The advisory followed a main break, which has been repaired. Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption. Thank you for your patience and cooperation during this event. We encourage you to share this information with other customers in your area. For more information, contact our customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Spring Valley, Huntington
7/12/2018 11:08:54 PM
Spring Valley, Huntington West Virginia American Water has issued a precautionary boil water advisory for customers in the Spring Valley area of Huntington, including the following streets: Spring Valley Circle, Lookout Drive and Upper Franklin Street. The advisory follows a water main break. Customers are asked to bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
For detailed information click here

Emergency
Kanawha Valley:Nitro:Boil Water Advisory
7/12/2018 8:19:00 PM
Kanawha Valley:Nitro:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for five customers on Poverty Lane in Nitro, which includes an industrial complex. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 5 p.m. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Route 60, Huntington
7/12/2018 7:56:53 PM
Route 60, Huntington West Virginia American Water has issued a precautionary boil water advisory for customers in the Huntington area, including the following streets: US Route 60 (Midland Trail) from Campbell Drive to Bonnie Boulevard. The advisory follows a water main break. Customers are asked to bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in the area of the outage. You will receive another message from West Virginia American Water letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. Thank you for your patience and cooperation as we work to ensure the integrity of the system and the quality of the water.
For detailed information click here

Emergency
Kanawha Valley:Miami:Boil Water Advisory
7/12/2018 6:42:19 PM
Kanawha Valley:Miami:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for your area which includes Tawney Lane, Tackett Drive and Darcy Way in Miami. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 6:30 PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Emergency
Kanawha Valley, South Charleston, Boil Water Advisory
7/12/2018 6:28:21 PM
Kanawha Valley, South Charleston, Boil Water Advisory There has been a boil water advisory issued for approximately 70 customers on the following streets in South Charleston: 1st Avenue, 2nd Avenue, 3rd Avenue, 4th Avenue and 5th Avenue from E Street to F Street. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 7 P M . Customers will be notified by the CodeRED emergency notification system. Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. West Virginia American Water also recommends the following steps: Throw away beverages and ice cubes if made with tap water; Keep boiled water in the refrigerator for drinking; Provide pets with boiled water after cooling; Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms; Use only boiled water to treat minor injuries. Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water''''s customer service center at 1-800-685-8660.
For detailed information click here

Emergency
Kanawha Valley:Washington PSD:Boil Water Advisory
7/12/2018 5:15:52 PM
Kanawha Valley:Washington PSD:Boil Water Advisory West Virginia American Water has issued a precautionary boil water advisory for approximately 123 customers on Brounland Road in South Charleston. Streets affected include Brounland Road from Rabel Mountain to Bee Tree Lane. The advisory follows a water main break, which crews are working to repair as quickly as possible. Estimated restoration time is 4:00PM. Once service is restored, bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water. Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660. We apologize for the inconvenience and will work to diligently to minimize the length and impact of this event.
For detailed information click here

Extended Alerts

  • Montgomery Heights Public Notice

    West Virginia
    Issued: 7-10-18
    Start Time: To End Time:
    Expires: 7-20-18
    Contact: Kanawha Valley Water Quality Department
    304-347-1510
    Public notice to Montgomery Heights customers issued on July 10, 2018 regarding exceedence of Maximum Contaminant Level (MCL)...