Latest Alerts

Emergency
Fairview Township: Gracedale
7/15/2018 9:09:30 PM
Fairview Township: Gracedale The water main break that occurred Saturday evening disrupting service to customers in portions of Mountaintop was located and isolated Sunday afternoon along Route 437. Repairs are currently underway and we anticipate repairs will take approximately 6-8 hours to complete. Customers in the area might continue to experience no water or low pressure until repairs are completed. To ease inconvenience, water tankers are available at the Memorial Park parking lot, and at Mountain Top Hose Company number 1. Customers are asked to bring your own containers. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for the inconvenience, and thank you for your patience.
For detailed information click here

Emergency
Pittsburgh Ward 31
7/15/2018 3:26:27 PM
Pittsburgh Ward 31 Pennsylvania American Water crews currently making emergency repairs on a Main break in Ward 31. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Rodgers street Repairs are expected to take seven hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Pittsburgh South Park
7/15/2018 12:46:18 PM
Pittsburgh South Park Pennsylvania American Water crews currently making emergency repairs on a Main break in South Park. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Sangate drive. Repairs are expected to take eight hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Fairview Twp - WBS - Emergency Shut Off
7/15/2018 3:58:56 AM
Fairview Twp - WBS - Emergency Shut Off Attention Pennsylvania American Water customers: A water main break occurred Saturday night that has disrupted water service to portions of MountainTop. The break occurred in a wooded area off State Route 437 under railroad tracks, and for safety reasons, crews will begin repairs Sunday morning. As a result, customers in your area will experience NO WATER or LOW PRESSURE until repairs can be completed, which is expected to take approximately 8-10 hours on Sunday. To ease the inconvenience, water tankers will be stationed at the Memorial Park parking lot, and at Mountain Top Hose Company number 1. Customers are asked to bring your own containers. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for the inconvenience, and thank you for your patience.
For detailed information click here

Emergency
Mon Valley: Water Street
7/14/2018 3:35:58 PM
Mon Valley: Water Street There is a main break Pennsylvania American Water crews currently making emergency repairs on a main line leak on Water street in West Elizabeth. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. Water buffalos to be staged at corner of Border St and Rt 837 in West Elizabeth, Family Dollar parking lot at Miller Ave and Waddell Ave in Clairton, and empty parking lot at 201 McKeesport Rd in Elizabeth.For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that''s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Pittsburgh:18th Ward: CONNISTON AVENUE
7/14/2018 2:57:24 PM
Pittsburgh:18th Ward: CONNISTON AVENUE Pennsylvania American Water crews currently making emergency repairs on a main line leak on CONNISTON AVENUE in 18TH WARD OF PITTSBURGH. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Pittsburgh:Whitaker: CHALFANT STREET
7/14/2018 2:37:52 PM
Pittsburgh:Whitaker: CHALFANT STREET Pennsylvania American Water crews currently making emergency repairs on a main line leak on CHALFANT STREET in Whitaker. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Butler, Center Township
7/14/2018 2:00:19 PM
Butler, Center Township Pennsylvania American Water crews will be making improvements to our system on Monday, July 16th, in your area, which will require temporary disruption of your water service. The following streets are affected: Thornley Drive. Milheim Drive, Daum Lane, Walker Drive, Concordia Way and the surrounding area. Water service will be turned off at approximately 8:30 AM and could be interrupted for up to five hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area, log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you.
For detailed information click here

General
Frackville, Planned work to start on July 16th
7/13/2018 9:30:39 PM
Frackville, Planned work to start on July 16th Pennsylvania American Water crews will be making improvements to our system on Monday July 16th 2018, in your area, which will require temporary disruption of your water service. The following streets are effected: East Oak Street. Water service will be turned off at approximately: 07:30 AM and could be interrupted for up to 8 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you
For detailed information click here

General
Pittsburgh: Upper St. Clair: Bethel Park Boro
7/13/2018 9:30:20 PM
Pittsburgh: Upper St. Clair: Bethel Park Boro Pennsylvania American Water crews will be making improvements to our system on Monday, July 16th 2018 in your area, which will require temporary disruption of your water service. The following streets are effected: RUTHFRED DRIVE, CYPRESS DRIVE, MELROSE PLACE, MANOR COURT, HISCOTT DRIVE, HIGHVIEW DRIVE, and CORAL DRIVE. Water service will be turned off at approximately: 8:00 A.M. and could be interrupted for up to 6 to 8 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you.
For detailed information click here

Emergency
Dickson City Discolored Water
7/13/2018 6:47:28 PM
Dickson City Discolored Water Pennsylvania American Water Company crews are in the process of repairing a 16” water main which was hit by a third party contractor. Because of this issue you may experience cloudy or discolored water until the system recovers and crews can flush problem areas. We thank you for your patience during this repair which should be completed sometime later this afternoon. Thank you
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Emergency
WB/Scranton, Scranton, Mainbreak Discolored Water July 13th
7/13/2018 3:33:46 PM
WB/Scranton, Scranton, Mainbreak Discolored Water July 13th Pennsylvania American Water Company crews are in the process of repairing a 16” water main which was hit by a third party contractor. Because of this issue you may experience cloudy or discolored water until the system recovers and crews can flush problem areas. We thank you for your patience during this repair which should be completed sometime later this afternoon. Thank you
For detailed information click here

Emergency
Pittsburgh: Whitaker Boro: Freidel Avenue
7/13/2018 1:39:09 PM
Pittsburgh: Whitaker Boro: Freidel Avenue Pennsylvania American Water crews currently making emergency repairs on a main line leak on FREIDEL AVENUE in WHITAKER. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Norristown: E.Main St
7/13/2018 1:32:11 PM
Norristown: E.Main St Pennsylvania American Water crews currently making emergency repairs on a main line leak on 400-500 Block E Main St in Norristown,(Possible Plymouth Township) . As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 8 1/2 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
WB/Scranton, Scranton, Emergency Repairs to start on July 13th
7/13/2018 1:13:56 PM
WB/Scranton, Scranton, Emergency Repairs to start on July 13th Pennsylvania American Water crews currently making emergency repairs on a water main break in Scranton. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Von storch, Marion street, lace street, Dickson avenue, Albirght avenue, marion street, and Nay aug avenue are expected to take 12 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Uniontown, South Union Township and Menallen Township
7/13/2018 12:29:53 PM
Uniontown, South Union Township and Menallen Township Pennsylvania American Water will begin routine flushing of its water distribution system in your area Friday, July 13, 2018 thru Tuesday, July 31, 2018, from 8:00 A.M. until 4:00 P.M. to ensure that you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area, log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you.
For detailed information click here

General
Milton/White Deer: White Deer Township: Kelly Township
7/13/2018 12:00:09 PM
Milton/White Deer: White Deer Township: Kelly Township Pennsylvania American Water will begin routine flushing its water distribution system in your area, Monday July 16th, thru Saturday July 28th, from 7:00 A.M. to 9:00 P.M. to ensure that you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you.
For detailed information click here

Emergency
Norristown: West Washington St
7/13/2018 2:45:20 AM
Norristown: West Washington St Pennsylvania American Water crews currently making emergency repairs on a water main in Norristown. As a result, customers in your area will experience no water, low pressure, discolored water; West Washington Street. Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Mon Valley, Liberty Borough
7/12/2018 5:45:17 PM
Mon Valley, Liberty Borough Pennsylvania American Water crews will be making improvements to our system on Friday, July 13th, 2018, in your area, which will require temporary disruption of your water service. The following streets are effected: River Ridge Road. Water service will be turned off at approximately 9:00 a.m. and could be interrupted for up to 6 hours. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you.
For detailed information click here

Emergency
Pittsburgh, 19th Ward City of Pittsburgh
7/12/2018 5:01:50 PM
Pittsburgh, 19th Ward City of Pittsburgh Pennsylvania American Water crews are currently making emergency repairs on a MAIN LINE LEAK in the 19th Ward, City of Pittsburgh. As a result, customers in your area will experience NO WATER, LOW PRESSURE, and or DISCOLORED WATER along Dunster Street. Repairs are expected to take 8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Extended Alerts

  • UPDATE: DRINKING WATER NOTICE Boil Water Advisory Lifted for Pennsylvania American Water Customers in Pocono Mountain Lake Forest Estates

    Pocono Mountain Forest Lake Estates
    Issued: 7/15/18
    Start Time: 12:30 To End Time: 12am
    Expires: 12/31/18
    Contact: Pennsylvania American Water
    800-565-7292
    ESTE INFORME CONTIENE INFORMACION IMPORTANTE ACERCA DE SU AGUA POTABLE, HAGA QUE ALGUIEN LO TRADUZCA PARA USTED, O HABLE CON ALGUIEN QUE LO ...
  • BOIL WATER ADVISORY ISSUED FOR CUSTOMERS IN POCONO MOUNTAIN LAKE FOREST ESTATES

    Poconos
    Issued: 07/13/2018
    Start Time: 3:00 pm To End Time: 11:50 pm
    Expires: 07/21/2018
    Contact: Customer Service
    800-565-7292
    DRINKING WATER WARNING: BOIL YOUR WATER BEFORE USING HIERVAN EL AGUA ANTES DE USARLA. ESTE INFORME CONTIENE INFORMACION IMPORTAN...
  • UPGRADE PROJECT FOR SILVER SPRING WATER TREATMENT PLANT

    Silver Spring Township
    Issued: 05/24/2018
    Start Time: 9 a.m. To End Time: 11/30/2018
    Expires: 11:59 p.m.
    Contact: Bruce Brubaker
    717-790-3022
    Pennsylvania American Water plans to paint its water filtration unit at the Silver Spring Treatment Plant in Cumberland County. Th...
  • TEMPORARY TREATMENT CHANGE POSTPONED FOR COATESVILLE AREA WATER SYSTEM

    Coatesville
    Issued: 5/12/2018
    Start Time: 10 am To End Time: 11:59 pm
    Expires: 7/28/2018
    Contact: Customer Service Center
    800-565-7292
    Customers were previously notified that our annual distribution maintenance program and temporary treatment change would begin Monday, May 1...
  • 2018 HYDRANT FLUSHING SCHEDULE

    Pennsylvania
    Issued: 3/27/18
    Start Time: 8am To End Time: 12am
    Expires: 12/31/18
    Contact: Pennsylvania American Water
    800-565-7292
    Each year Pennsylvania American Water flushes its water distribution system to ensure that our customers continue to receive high-quality wa...
  • NEW MCKEESPORT CUSTOMER FREQUENTLY ASKED QUESTIONS

    McKeesport, Pa
    Issued: 12/19/17
    Start Time: 11:30 a.m. To End Time: midnight
    Expires: 11/15/18
    Contact: PA American Water Customer Service Center
    1-800-565-7292
    When did Pennsylvania American Water begin providing sewer service to former customers of the Municipal Authority of the City of McKees...
  • STATEMENT REGARDING "DO NOT EAT" ADVISORY FOR FISH IN SHENANGO RIVER

    NEW CASTLE
    Issued: 08/25/2017
    Start Time: 8:00 a.m. To End Time: 12/31/2017
    Expires: 11:59 p.m.
    Contact: Customer Service
    800-565-7292
    The Pennsylvania Department of Environmental Protection (DEP) notified our company about its recent “do not eat” advisory for fi...