Latest Alerts

Emergency
Emergency Shut off Castle Shannon to start October 20th.
10/20/2017 9:35:37 PM
Emergency Shut off Castle Shannon to start October 20th. Pennsylvania American Water crews are currently making emergency repairs on a main line in Castle Shannon and Baldwin Township. As a result, customers on Maplewood Drive and surrounding areas will experience no water, discolored water and low pressure. Repairs are expected to take six hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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General
McMurray, Washington
10/20/2017 4:36:16 PM
McMurray, Washington Pennsylvania American Water crews will be making improvements to our system on Monday, October 23rd, in your area, which will require temporary disruption of your water service. The following streets are effected: Lemoyne Avenue, Lockhart Street and the surrounding area. Water service will be turned off at approximately 9:00 A.M. and could be interrupted for up to 7 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you.
For detailed information click here

Emergency
Attention Pennsylvania American Water customers: Last night, you received notification of planned system improvements in your area that could temporarily disrupt your water service. Unfortunately, the notice was sent in error and your water service will not be affected. To repeat, there is no planned work today and your water service will not be affected. We apologize for any confusion or inconvenience this error might have caused. Thank you for your understanding.
10/20/2017 1:24:30 PM
Attention Pennsylvania American Water customers: Last night, you received notification of planned system improvements in your area that could temporarily disrupt your water service. Unfortunately, the notice was sent in error and your water service will not be affected. To repeat, there is no planned work today and your water service will not be affected. We apologize for any confusion or inconvenience this error might have caused. Thank you for your understanding.
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General
Ward 19 - Pittsburgh
10/20/2017 12:00:54 PM
Ward 19 - Pittsburgh Pennsylvania American Water crews will be making improvements to our system on Monday October 23rd, in your area, which will require temporary disruption of your water service. The following streets are effected: Sussex Avenue. Water service will be turned off at approximately: 8:30 a.m and could be interrupted for up to 10 and one half hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you
For detailed information click here

Emergency
Planned Off Mount Lebanon to start October 20.
10/20/2017 1:46:48 AM
Planned Off Mount Lebanon to start October 20. Pennsylvania American Water crews will be making improvements to our system on October 20th in your area, which will require temporary disruption of your water service. The following streets are affected: Crystal Drive, Broadmoor Avenue, Thornycroft Avenue, Shady Lane And Thornwood Drive. Water service will be turned off at approximately 9am and could be interrupted for up to 7 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you. A water buffalo will be onsite.
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General
Mt. Oliver-Dravosburg-Pittsburgh
10/19/2017 12:00:58 PM
Mt. Oliver-Dravosburg-Pittsburgh Pennsylvania American Water crews will be making improvements to our system on Friday, October 20th, in your area, which will require temporary disruption of your water service. The following streets are effected: Skyline Drive:. Water service will be turned off at approximately: 9 a.m and could be interrupted for up to 8 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you
For detailed information click here

General
McMurray, Washington
10/18/2017 4:00:35 PM
McMurray, Washington Pennsylvania American Water crews will be making improvements to our system on Thursday, October 19th, in your area, which will require temporary disruption of your water service. The following streets are effected: Grove Avenue, Wayne Street, Berthel Avenue and the surrounding area. Water service will be turned off at approximately 8:30 A.M. and could be interrupted for up to 7 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you.
For detailed information click here

Emergency
Pennsylvania American Water crews are making emergency repairs on a water mainbreak beginning at 8 A.M. in Pittston Township. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER; along Route 315. Repairs are expected to take 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or
10/18/2017 12:00:29 PM
Pennsylvania American Water crews are making emergency repairs on a water mainbreak beginning at 8 A.M. in Pittston Township. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER; along Route 315. Repairs are expected to take 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Pennsylvania American Water crews are making emergency repairs on a water mainbreak beginning at 8 A.M. in Pittston Township. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER; along Route 315. Repairs are expected to take 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or
10/18/2017 11:59:41 AM
Pennsylvania American Water crews are making emergency repairs on a water mainbreak beginning at 8 A.M. in Pittston Township. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER; along Route 315. Repairs are expected to take 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
10:17:17:MCMurry:dawson shut down
10/17/2017 10:17:29 PM
10:17:17:MCMurry:dawson shut down Pennsylvania American Water crews will be making improvements to our system on October 18, in your area, which will require temporary disruption of your water service. The following streets are effected: Dawson Street. Water service will be turned off at approximately: 9:00 AM and could be interrupted for up to 8 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you
For detailed information click here

General
Scranton: East Mountain
10/17/2017 9:29:58 PM
Scranton: East Mountain Pennsylvania American Water will begin routine flushing its water distribution system in your area October 18th from 9:00 A.M. to 12:00 P.M. to ensure that you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you.
For detailed information click here

Emergency
Sugar Camp Road, Peter's Township
10/17/2017 8:32:33 PM
Sugar Camp Road, Peter's Township Pennsylvania American Water crews currently making emergency repairs on a water main on sugar camp road in Peter’s Township. As a result, customers in your area will experience no water, low pressure, or discolored water. Repairs are expected to take 5 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Mon-Valley: UnionTwp
10/17/2017 5:55:07 PM
Mon-Valley: UnionTwp Pennsylvania American Water crews currently making emergency repairs on a Main line leak in Union Township affecting the following streets: ; Patterson Rd, Rt 88, Courtney Hill Rd, Holt Dr, Tuscany Estates Dr, Viareggio Way, Rosetto Dr, Cinque Terra Place, Minjock Ln, School Place, and Porter Rd. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 10 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications, or contact Pennsylvania American Water at 1.800.565.7292, again that’s 1.800.565.7292. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Ward 19 - Pittsburgh
10/17/2017 12:01:55 PM
Ward 19 - Pittsburgh Pennsylvania American Water crews will be making improvements to our system on Wednesday, October 18th, in your area, which will require temporary disruption of your water service. The following streets are effected: Fortuna Avenue. Water service will be turned off at approximately: 8:30 a.m and could be interrupted for up to 10 and one half hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you
For detailed information click here

General
Whitehall-Pittsburgh
10/17/2017 12:01:00 PM
Whitehall-Pittsburgh Pennsylvania American Water crews will be making improvements to our system on Wednesday, October 18th, in your area, which will require temporary disruption of your water service. The following streets are effected: Skyline Drive in Whitehall. Bottled water will be available on site. Water service will be turned off at approximately: 10 a.m and could be interrupted for up to 8 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes For more information, and a map of the affected area log on to our website at www.pennsylvaniaamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you
For detailed information click here

Extended Alerts

  • PENNSYLVANIA AMERICAN WATER ISSUES VOLUNTARY CONSERVATION NOTICE FOR CUSTOMERS IN NAZARETH AREA

    Nazareth
    Issued: 10/20/17
    Start Time: 3pm To End Time: 12am
    Expires: 12/31/17
    Contact: Pennsylvania American Water
    800-565-7292
    SCRANTON, PA. (October 20, 2017) – Due to below-normal rainfall over the past several months, Pennsylvania American Water is asking cu...
  • STATEMENT REGARDING "DO NOT EAT" ADVISORY FOR FISH IN SHENANGO RIVER

    NEW CASTLE
    Issued: 08/25/2017
    Start Time: 8:00 a.m. To End Time: 12/31/2017
    Expires: 11:59 p.m.
    Contact: Customer Service
    800-565-7292
    The Pennsylvania Department of Environmental Protection (DEP) notified our company about its recent “do not eat” advisory for fi...
  • PENNSYLVANIA AMERICAN WATER RELEASES WATER QUALITY REPORTS FOR SERVICE AREAS ACROSS COMMONWEALTH

    Hershey
    Issued: 5/19/17
    Start Time: 12am To End Time: 12am
    Expires: 12/31/17
    Contact: Pennsylvania American Water
    800-565-7292
    We take water quality very seriously and your safety is our number one priority. When it comes to complying with strict federal regulations ...
  • 2017 Hydrant Flushing Schedule

    Pennsylvania
    Issued: 03/29/2017
    Start Time: 12am To End Time: 12am
    Expires: 12/31/2017
    Contact: Pennsylvania American Water
    800-565-7292
    Pennsylvania American Water flushes its distribution (pipeline) system. This is an essential part of our system maintenance program, because...
  • Scranton Sewer System Updates

    Scranton, PA
    Issued: 12/29/16
    Start Time: 2:15 PM To End Time: 8:00 AM
    Expires: 3/14/17
    Contact: Pennsylvania American Water
    1-800-565-7292
    On December 29, 2016, Pennsylvania American Water acquired the assets of the Scranton Sewer Authority (SSA), which serves approximately 31,0...
  • Fairview Township Main Extension Updates

    Pennsylvania
    Issued: 04/22/16
    Start Time: 8:00 AM To End Time: 8:00 AM
    Expires: 04/22/20
    Contact: Joel Mitchell
    717-691-2108
    08/08/17 Update The sewer and water mains are ready for connection for residents along the following roads: Old Forge Road Sunset...