Pay Through a Third Party
According to PUC regulations, customers are permitted to designate a consenting individual or agency to receive a duplicate copy of reminder notices, past due notices, delinquent account notices or termination notices. When contact with a third party is made, we will advise the third party of the pending action
and what steps can be taken to avoid termination.
To add a third-party, both you and the third party must complete and sign the Pennsylvania American Water Third Party Notification Form and return it to the address provided on the form.
CHECK OUT OUR NEW, IMPROVED CUSTOMER PORTAL
Managing your account online is easy with My Account. You can view and pay your bill, sign up for Auto Pay and Paperless Billing, track your water usage and compare it to your neighborhood average, and more! We’ve improved our customer portal, so if you haven’t logged on recently, view the video below, or log on/enroll and see if for yourself! Visit My Account today!